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IK heb deze app gebruikt zodat ik vanuit mijn webshop producten kan toevoegen in mijn catalogus op fb, want daar heb ik ook een groot publiek wat mijn winkel bekijkt. het is makkelijk dat alles in 1 is ipv alles apart te moeten bewerken.
It's a little difficult for beginners but it looks like a great tool that's why I'm still trying to work it out
Thank you for taking the time to share your feedback. It's great to see you are looking to expand your business with our app! I understand it can be difficult to locate relevant resources so I will be reaching out to you by email to discuss any issues you may be currently facing. Hope to hear more about your experience soon. - Anna, Shopify Support
c'est de la merde clairement il y a rien de claire votre politique est faite comme vous avez envie rien de juste meta qui te prend pour un putain de bot sans arrêt vous bloquer nos pub comme ca vous arrange a part nous faire galèrer vous nous servais a rien
Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram afin que nous puissions vous suivre directement et vous assurer d'avoir la meilleure expérience possible.
Merci,
[Méta-soutien].
I continue to have issues setting this app up. I'll do it, and then it'll become disconnected from my account. Works well when it's connected though.
Thank you for sharing your feedback and leaving a review. I'd like to learn more about your connection issues to investigate why this may be happening, so I'll be emailing your shortly to discuss. - Veena, Shopify Support
Great app. ! a little conversome to setup but is worth it
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Worked well for about 2 weeks before the app integration disconnected Shopify. Now my Facebook, Instagram & Messenger are no longer integrated with Shopify and the app will not recognize my Meta pages. I have contacted both Shopify and FB customer support. Neither was able to help and neither followed up as promised. Meta is our largest customer referral source and we are losing money every day the integration is broken!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. It sounds as though you may have been affected by a known outage on Facebook, which prevented users from logging into their Facebook accounts. It has since been resolved by their team, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
I've only just set up my Facebook channel so I can only speak to that experience. The set up was pretty easy/beginner friendly.
Works decent enough. Instagram appears to integrate better with Shopify than Facebook Shopping. You sync and push your catalog and it just shows up on Instagram. Facebook on the other hand has a few issues. For example one collection I have shows up on Instagram but keeps giving me error messages on the Facebook shopping side. Wish it had a simple push feature to Facebook Merchant for singular products.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
Meta Support
I followed the process in ads manager along with a you tube video. I was a bit confusing at first but I believe I got it set up right.
Setup was a breeze! Too easy in fact! I had no prior experience with Facebook shop or Instagram shop, this app bridged everything in the simpliest way possible. Highly recommend!