評價 (8,320)

整體評分
4.3
各級評分數量
  • 66% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2021年2月23日

this was pretty easy setting up i am not sure how well it works but hopefully i will start seeing customers coming to my store

Waco Bling Boutique
美國
使用應用程式 3個月
Meta 已回覆 2021年2月25日

Thanks for sharing your feedback! I'm happy to hear that you had an easy time setting up the app. I'd be more than happy to share some resources with you to help drive traffic by utilizing Facebook and Instagram! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2022年1月11日

This absolutely does not work every time I try to add the app it literally brings me to a page that is about to load but then after a 2-3 min wait says error not found…. Please Shopify Facebook fix this issue we are trying to advertise our products and time is of the essence when getting these things done.

Bodee Bliss
美國
使用應用程式 大約2個月
Meta 已回覆 2022年1月12日

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

2021年2月28日

very helpful heled me set up my account. looking forward to gettting more sales using this site. we will continue to manage and adjust as needed.

Harvest Moon Seafood
美國
使用應用程式 大約2個月
2021年2月4日

I keep getting logged out every time the app updates. I am always having to stop what I am doing to fix it.

The Comfrey Vein
美國
使用應用程式 3個月
Meta 已回覆 2021年2月6日

Thank you for taking the time to share your feedback and experience. I can definitely understand why this would be inconvenient since you are being asked to log in every time there is an app update. Please know this is currently an expected behaviour as Facebook will invalidate your user token any time there is a change in the app to ensure account security and we are not able to override this for our merchants. I will be sending you an email soon to see if there is any more details you would like to share so I can forward your feedback to our developers. Look forward to hearing back. - Anna, Shopify Support

2021年4月18日

I created a Facebook account with real name and all correct information to use it with Shopify app. This is my first time on Facebook. Just after making the setup with Shopify app my Facebook account was locked forever. I did nothing wrong or bad since I didn't even had time to use my account. I already tried all available facebook forms for reviewing my case, I sent them pictures and identity cards...etc. Now, I am banned for ever and reviewing again is impossible. contacting Shopify support they suggest I contact facebook.. I told them I cannot contact Facebook because I don't have access to my account. they send me back the same story again asking me to login to my account and use the chat... not working for me.

naTeavia®
加拿大
使用應用程式 大約2個月
2022年4月22日

Also so was schlechtes. Facebook-Pixel hat überhaupt nicht funktionier.
Dann auf Facebook selber wollte ich Werbeanzeigen schalten.
Immer und Immer wieder bekam ich Fehlermeldungen ich verstosse gegen irgendwelche Contents. Alles durchgelesen, auch meine Bilder waren angemessen und in keinster Weise Illegal. Immer wieder einen neuen Text genommen und neue Bilder. Na,ja, die Anzeige lief dann mal kurz. Und nach 1 oder 2 Stunden ist denen eingefallen das ich doch gegend irgendwas verstosse. Immer wieder habe ich es probiert mit dem ENDE, das mein Werbekonto gesperrt wurde. Support angeschrieben. weil ich wissen wollte gegen was ich verstossen haben soll. Laaaaange keine Antwort. nach 2 Tagen kam dann nur: Ich sollte mir die Richtlinien durch lesen. Was ich schon mindestens 5 mal gemacht hatte. Und nach 2 weiteren Tagen kam die Antwort: Ihr Werbekonto bleibt gesperrt, das ist unsere Final Entscheidung. Ich denke FB sollte lieber mal Ihre eigenen Richtlinien überdenken.
Wie soll man bei sowas Werbung machen, wenn die einem ALLES ablehnen. Schlechter gehts nicht !!!!!!!!!!!!!!

JaMa-mode
德國
使用應用程式 大約2個月
2021年5月29日

My account keeps getting disabled. I fix the problem (send an email), it's released, and a few days later locked again. I gave my personal account authorization to ads, edits, and whatever else. I started using that and it did the same thing. It would be disabled, I'd do it he review thing, send an email, and be released. I'll set a budget and be able to run an ad for whatever selected time. Afterwards I'd receive a receipt, insights, and more recommendations on posts that should be used as an ad. When I go to promote I'm unable and I he process starts all over. I asked to remove my whole ad account to just start from scratch, but no go.

CPC Kids & Company
美國
使用應用程式 3個月
Meta 已回覆 2021年6月3日

Hey there! We appreciate you taking the time to share your feedback. While we at Shopify developed the app and support its function, account restrictions are handled by Facebook themselves. I've sent you an email with some contact information for Facebook so you can touch base with them as well. Looking forward to hearing from you! - Jake | Support Specialist

2020年12月3日

it wasnt bad setting it ip a little slow but it could of been my pc.. im happy with it. i have yet to discover if i am able to create a collection in spotify and add it to FB

Total Ceo Clothing
美國
使用應用程式 大約2個月
編輯時間:2020年11月27日

I'm using this app to bring customers to my Shopify store and Facebook business page. I'm new to the process so I'm learning more about the advantages of having the app. I have no likes or dislikes to add at this time.

Eye Journey Designs
美國
使用應用程式 3個月
Meta 已回覆 2020年11月28日

Thank you for taking the time to share your feedback and leave a review. It's great to see you are enjoying the app so far. I want to ensure you are getting the most out of the app so I will be in touch by email shortly to hear more of your thoughts - Anna, Shopify Support

2020年10月30日

Facebook Channel app is not useful, all my products description were all shows as code in the Facebook Shop " This RealWork Sprayer is perfect for any DIY job you need it to handle. Check our assortment for many other size options including 48oz, 1 Gallon, 2 Gallon, 3 Gallon, and 4 Gallon Back Pack
Specifications:
<!--
.tg {border-collapse:collapse;border-spacing:0;}
.tg td{border-color:black;border-style:solid;border-width:1px;font-family:Arial, sans-serif;font-size:14px; overflow:hidden;padding:10px 5px;word-break:normal;}
.tg th{border-color:black;border-style:solid;border-width:1px;font-family:Arial, sans-serif;font-size:14px; font-weight:normal;overflow:hidden;padding:10px 5px;word-break:normal;}
.tg .tg-0pky{border-color:inherit;text-align:left;vertical-align:top}
-->

Manufacturer
RealWork 

Category
Sprayer 

Product Dimensions
7"W x 7"L x 15"H

Item Weight
2 lb

Materials
Plastic

Warranty
<!--
.tg {border-collapse:collapse;border-spacing:0;}
.tg td{border-color:black;border-style:solid;border-width:1px;font-family:Arial, sans-serif;font-size:14px; overflow:hidden;padding:10px 5px;word-break:normal;}
.tg th{border-color:black;border-style:solid;border-width:1px;font-family:Arial, sans-serif;font-size:14px; font-weight:normal;overflow:hidden;padding:10px 5px;word-break:normal;}
.tg .tg-0pky{border-color:inherit;text-align:left;vertical-align:top}
-->

Manufacturer Warranty
1 year limited

I have no issue with my all other channels, only has an issue with Facebook.

EdenBranch-Your Garden Paradise
美國
使用應用程式 大約2個月
Meta 已回覆 2020年11月2日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support