評論 (4,562)
調整搜尋範圍
-
根據評分
NOT easy to use and when it is finally set up Facebook autogenerates posts ANYTIME you change ANYTHING in your shop. These posts do not appear on your business page profile i.e there's no way to delete them, but they DO appear in your follower's News Feeds. So what this means is anytime you change something in your shop your followers on Facebook get SPAMMED with autogenerated posts that you ...
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...
My FB shop followers see a post saying "SHOP added an item..." containing the item details whenever I add a new product or product variant. This floods their newsfeeds and they turn off notifications altogether or unfollow the shop. There seems no way of stopping these automated notifications apart from disabling the FB channel.
always something not working, looks like developers don't give a damn is it working or not. Not sure how shopify allows it to be here.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business ...
Why is this so hard? Can't connect, tried deleting and redownloadin and now I cant even redownload it. PLEASE HELP
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...
Constant issues of the app saying its disconnected but doesn't appear that way in settings. Managing the feed and blocking products just to be reset again is a total waste of time. They really need to fix their integration.
Hi there,
My name is William from Shopify support reaching out to make note of your feedback and ensure it gets to the right team, I'll also send you a followup email so that ...
Commerce Account got disabled after switching to this new channel. After 3 months and following many service agents suggestions, there is still no solution or hear back from FB. We are not even allow to appeal the wrong decision. All they can say is "we are still investigating to get to the bottom of the issue. Rest assured that the whole team is doing its best to arrive with conclusive findings ...
Thank you for taking the time to leave a review. That definitely sounds like a very frustrating experience as you are still waiting for Facebook to come to a decision on your ...
App is not working currently - I can not do any settings, but it seems my pixel is still working. when I want to go into settings of this app it says I would have to login, but then there is an error??
Thanks for sharing your feedback! There are a few reasons why Facebook would invalidate your session and require you to log back in. Similarly, I see that someone from our ...
Facebook is extremely complex and it requires a period of time to learn the page, making it very complicated for those who work with Facebook for the first time.
Removing business pages and its subset is extremely confusing
It took me over two months to get my account verified because my name didn't match the documents I submitted and it didn't even explain that my business name should be my own.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
not connecting
meta pixel
Useless customer support, unable to connect my shopify to it, and when I DID go through all the account verification it BRICKED MY BUSINESS ACCOUNT FOR "Fraudulent activity" THAT IT FORCED ME TO DO
Hi There!
Thank you for taking time to leave a detailed review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our ...