Facebook & Instagram , 4,675 則評價

整體評分
3.8
各級評分數量
  • 62% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2024年1月14日

i want more reactions as a business he need to do more

Michel Be Shop
美國
使用應用程式 12個月
Meta 已回覆 2024年1月26日

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers!

Thank you,
Meta Support

2024年2月24日

I am hope récord this information, if have a doubt calling IRS and Department of State PR. Thanks!

MAYRA AND COMPANY INC
美國
使用應用程式 大約1年
Meta 已回覆 2024年3月1日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年3月17日

It does not connect to my account at all. It just crashes every time i try and i have reach out to support and nothing can be done from them and i should reach out to Facebook directly and it is so annoying. The App is just not working.

ENCHANTE VOGUE
義大利
使用應用程式 4天
Meta 已回覆 2024年3月21日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年3月1日

I am unfortunately going to have to give a one star.

While on the Shopify app. I click on the "Connect Account" button and it doesn't do anything, just collapse the step.

However, on the Shopify website when I click "Connect Account", it opens up the Connect account page but when I click/tap on "Continue as X" it closes the page bit doesn't connect my account. Very infuriating that I can connect my account. Plz fix ASAP as this makes the app unusable.

Tech & Innovation
美國
使用應用程式 4天
Meta 已回覆 2024年3月8日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年1月13日

Only problem I'm Having and wish get resolved is connecting my ingstagram as well but the app works well.

Lit 4 Life Apparel
美國
使用應用程式 大約1個月
Meta 已回覆 2024年1月26日

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers! If you need any additional assistance from us with connection,
contact the Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

2024年2月13日

I've un-installed 4 times. still getting the "Something went wrong" message.

Shopify support was able to assist with the issue and had it resolved within 24h

Grade.co
澳洲
使用應用程式 大約19小時
Meta 已回覆 2024年2月16日

Hi There!

Thank you for taking time to leave a review and glad you were able to resolve your issue. Thanks for sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年1月31日

it was hard to setup and run ads but other than that everything is going well

Trending Gift Spot
美國
使用應用程式 大約1個月
Meta 已回覆 2024年2月2日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年1月24日

Terrible. After a wild goose chase with increasingly insane requirements to connect my shopify store to my company instagram my FB account was flagged and locked. To request a review a captcha page populates except that you can't scroll to the bottom of the page to click the submit button so no review. Just a block that will turn into a ban because they have 0 meaningful UI design.

These absolutely bonkers sentences are actually displayed as the supporting reasons they have blocked my account: "We used technology to detect this violation and technology to carry out this decision. Further violations of our Advertising Standards may result in your account being disabled or restricted."

Inconvenient, difficult, and with no level of customer service Meta Facebook and instagram are terrible.

company design co
美國
使用應用程式 大約2個月
Meta 已回覆 2024年1月26日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年3月5日

Solid app, with the only note being setup for shared data tracking could be a bit smoother.

ArtVisual
美國
使用應用程式 26天
Meta 已回覆 2024年3月8日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年2月26日

Best for Sales and marketing

TheMakhan
印度
使用應用程式 1年多
Meta 已回覆 2024年3月1日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support