Facebook & Instagram

Could not connect accounts. Automatically selected accounts to connect which did not relate to this Shopify account. When wanted to change it just automatically sent me back. It messed up my Ads Manager and Pixel. Meta is 100% the worst company on this planet. Incomprehensible how incredibly incompetent this company could be. Thanks to this, my registered and set up Ads Manager got demoted from Admin to just a User of my account with no chance of recovering it. Also somehow this company has 0 people working in support. Thanks Meta Fuck you

My products disappeared from facebook and instagram shop. I have had several conversations with Meta and they have been unable to resolve the issue.

overly complicated, terrible support, i had to set up a whole new meta account just to make this work because i got scammed on marketplace 3 years ago and my account was flagged..
only using it because i have to reach more customers.
painful experience so far and i have barely touched the sides of this rubbish.
so many menus and sub-menus you can tell its made by people who are not working in a coherent team to achieve a polished product that works seamlessly for the benefit of the user.
instead we have been left with a labrynth of menus and dead end troubleshooting articles to become a full time job just to promote a business on their platform.
junk

All the products synked with my shopify stores as been transferred but the main image is not the good one. I tried to delete them to re add them after and it is really difficult

Horrible! Is the best way to my experience. Unable to get deleted stock removed.
Also information is not automatically updated to Instagram.

We could not connect our shopify store to this app. Meta always returns with tons of unresolvable errors and there is no one to attend.

Could not link my Shopify to my online page store. Also cannot link my products.

Utter Garbage! Loads of errors "Something went wrong", completely useless in the UK. Impossible to have a SHOP button on the facebook page in the UK. Even 1+hour of telephone support from Meat couldn't resolve it. Well they did by giving me a "Work around" in the form of a "Sign-up" button which just links to the my website. If Meta support can't get a Facebook Shop up and running this proves it isn't fit for purpose. Complete waste of time!

It was very complicated to set up Facebook for me, and after that, I got a message saying that in Europe is not working!

Rubbish, complicated, spent hours setting up the shop and nothing works. Utter waste of time.