評價 (5,364)

整體評分
4
各級評分數量
  • 63% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2024年7月3日

It says that my accounts are already connected to a shopify store. I'm not sure what that is about, but I cannot figure out how to even disconnect the accounts. I've tried uninstalling/reinstalling the app, but it still will not let me select my meta accounts.

Cauldron Queen Creations
美國
使用應用程式 大約2年
2024年7月11日

The link between the three apps are poor. I wish that, whenever I have a new product, the listings will automatically reflect to Instagram and Facebook apps. Its so annoying to have to go into the separate page within shopify, add my new product, then to have it approved.

If these were auto connect, I would rate 5 star and be a forever loyal user.

Sabrina Tanaka Art
加拿大
使用應用程式 1年多
2024年4月20日

Really bad. Only some of my products from my Shopify website show up on my Facebook business page, so I can't tag any of my products on my Facebook business page. So boosting or creating an ad on Facebook business is a waste of money. Also I reached out to support several times, and nothing has been done. This has been an ongoing issue since I linked my Shopify website to Facebook business page, total nightmare. Very confusing, repetitive tasks and typing to explain issue, (and again writing about the problem here) No help. Keeps saying it can't link items from my store. Why advertise if they can't sync.

Dana Cooper Bermuda
美國
使用應用程式 大約2年
2024年6月26日

Dealing with Facebook has been overly complicated due to numerous nonsensical prohibitions, bans, and restrictions, making it impossible to use as a reliable platform. As an ordinary jewelry shop, I have been treated like a drug dealer due to their excessive algorithmic detections. I am truly exhausted from trying to cope with this and have decided to give up after five years of constant frustration.

SilverbySwan
英國
使用應用程式 接近4年
2024年4月17日

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking.

(I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Bedfolk
英國
使用應用程式 5年多
2024年6月30日

Trash service and trash app works when it wants to and support it trash too, Been a month trying to solve a problem and all they say is will reach out to you with ana email and then you can forget about it because that's never happening

Komely
加拿大
使用應用程式 9個月
2024年6月5日

I have attempted to get the shop button to appear on my facebook page with no luck. there seems to be a disconnect issue.

AquaBlastFit
美國
使用應用程式 接近4年
2024年7月10日

TERRIBLE! I have had issues that haven't been fixed with Meta for almost 5 years! VERY expensive, no conversions, no help!

Amanda Marcucci
義大利
使用應用程式 5年多
2024年6月4日

i would rate this app a minus 5 if i could.. ive tried and tried to link m shop and page, spent 4hrs on the phone, paid someone, nothing..fb uses fake profiles for adds. you add says its been shown 1000 times but when you investigate you can clearly see there showing it to fake profiles to reach the required number of views..i read a reddit forum esterday that was ver lengthy about how we now believe 95% of fb adds are scammers.. that deletes the need to advertise on fb..

Tres Perros Coffee
美國
使用應用程式 2個月
2024年5月3日

Worked perfectly in the past, however since we activated the cookie banner in the Shopify -> Customer Privacy settings, it is not setting correct data to Meta. It only sends 60% of landing page views. Add to cart events are over-reported by 2x. However, the other pixels (TikTok, Pinterest) face the same issues since the activation of Google Consent Mode V2. So might not be the issue of the app, but Shopify's support is not helping either.

Ordino
羅馬尼亞
使用應用程式 大約2年