Facebook & Instagram , 4,673 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
December 2, 2020

Not too bad to use but it can be a bit confusing. Could be a bit more user friendly. Less info and more links for assistance without long paragraphs

M3 Designs by Mo
United States
10 months using the app
Meta replied December 3, 2020

Thanks for sharing your feedback! I appreciate your honest, and candid thoughts! I'd love to hear more about your firsthand experience setting up the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

April 3, 2023

no puedo seguir con los paso ya que me dice que esas dos cuentas de face e instagram estan vinvuladas a otras anteriores

Rara Store Bcn
Spain
10 months using the app
Meta replied May 3, 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Gracias,
[Metasoporte].

March 7, 2021

I'll know more later, Asked for review before trying. The stuff I've seen looks very promising. Looking forward to trying.

Highpoweredairguns
United States
10 months using the app
Meta replied March 8, 2021

Thank you for leaving your review. So happy to see you are looking forward to try our app! I want to ensure you are getting the most out of our app and also create a line of communication in case you have any follow up questions so I will be sending you an email soon. - Anna, Shopify Support

November 15, 2020

I used this app to promote my shopify store products. I am expecting the results soon! Hopefully, it is going to be a successful campaign!

Vantage Street
Greece
10 months using the app
Meta replied November 16, 2020

Thank you for leaving a review and sharing your experience. I am happy to see you are utilizing the Facebook Marketing feature. I understand how important it is to run successful marketing campaigns and I would love share some resources to help you with that! I'll be sending you an email shortly with more information. - Anna, Shopify Support

Edited October 9, 2020

Facebook ads are easy to set-up and efficient
But I dont like the way they bloque inapropriate ads without explaining the reasons.

IKEIMOD
Morocco
10 months using the app
Meta replied October 13, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to personally look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Melvin, Shopify Support

October 17, 2020

Seems easy enough to set up.. Have to see how beneficial it is now. But overall it appears to be ok for now.

Adina Rose
United Kingdom
10 months using the app
Meta replied October 18, 2020

Thank you for leaving a review and sharing your experience. I'd like to offer some additional information on how the app can be beneficial to your business so will be sending you an email shortly with some resources. - Veena, Shopify Support

October 28, 2020

Difficult to set up, been trying to complete for months now, hopefully this will be the last time I will have to do this.

Microlinks by Miss J
Canada
10 months using the app
Meta replied October 29, 2020

Thank you for sharing your feedback with setup. It sounds like you have been trying to get the app working for a while, and I'd like to do everything I can to help you finish. I'll be sending you an email shortly with next steps to discuss. - Veena, Shopify Support

September 9, 2020

muy cómoda de usar lo malo que no esté 100% en español por eso le doy 3 estrellas, cuando lo traduzcan le subire las estrellas

chuches para moto
Spain
10 months using the app
Meta replied September 10, 2020

Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent Using a Translator)

September 3, 2020

it's a lot easier to set up and get your items on the market and in front of people who don't know you or what your selling.

JARREDIEZ
United States
10 months using the app
Meta replied September 4, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 3, 2020

Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.

Frezh Division
United States
10 months using the app
Meta replied December 4, 2020

Thanks for taking the time to leave us a review! Your feedback is extremely important to us and I want to ensure that you are getting the most out of the app. I will be sending you an email shortly to see if you needed any assistance to get the app set up. Look forward to hearing back! - Anna, Shopify Support