Facebook & Instagram , 4,017 reviews

Overall rating
3.2
Counts per rating level
  • 63% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
November 21, 2020

I haven’t used it yet... I can review again after using it..........................................

TotallyTori
United States
Time spent using app: About 1 year
Meta replied November 23, 2020

Thanks for taking the time to leave your feedback! Reviews are optional, and if you prefer leaving one after using the app, I can definitely help with this. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

November 20, 2020

It seems like an improvement over trying to understand Facebook's interface, but I am not sure yet, thus the three stars.

Nature of Gardening
United States
Time spent using app: 8 months
Meta replied November 23, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 19, 2020

It's confusing. But there a whole bunch of places to learn how to utilize the platform. There is a huge audience available so it's worth it. Hoping to use Facebook for Black Friday.

Bags, Rags, and Tags
United States
Time spent using app: About 2 months
Meta replied November 20, 2020

Thank you for taking the time to share your feedback and experience. We work hard to ensure that resources are available to help set up the Facebook channel. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share. - Anna, Shopify Support

November 18, 2020

I think is good, I do not know yet, I have to test for more days because I can give you my feedback yet.

NaturalLife-Outdoor
United States
Time spent using app: 12 months
Meta replied November 20, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited November 15, 2020

A bit convoluted, but very useful. I would like to see an "easy button" installed for those "Oops, I had Tequila at lunch" days. I liked the big font...Cause I'm blind as a bat. Colors are cool...I don't know what else to say to get you to accept my submission.

Easy Projector Germany
United States
Time spent using app: About 1 year
Meta replied November 16, 2020

Thank you for leaving a review and sharing your thoughts! Feedback is extremely important to us, in order to help improve our app and user interface. I'll be sending you an email shortly to see if you have any specifics or further details you'd like to share. - Anna, Shopify Support

November 15, 2020

I used this app to promote my shopify store products. I am expecting the results soon! Hopefully, it is going to be a successful campaign!

Vantage Street
Greece
Time spent using app: 12 months
Meta replied November 16, 2020

Thank you for leaving a review and sharing your experience. I am happy to see you are utilizing the Facebook Marketing feature. I understand how important it is to run successful marketing campaigns and I would love share some resources to help you with that! I'll be sending you an email shortly with more information. - Anna, Shopify Support

November 14, 2020

There was an inexplicable problem where my main Insta account would not appear. Then it did. The whole set-up took hours

Stonenexus
United Kingdom
Time spent using app: About 4 hours
Meta replied November 16, 2020

Thanks for sharing your feedback! I'd be more than happy to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 14, 2020

all good, took some time for some errors, but done at the end. will give it a try, and hopefully have instagram shopping as el l

The Baby Mats Shop
United States
Time spent using app: About 1 year
Meta replied November 16, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited March 18, 2021

FB services are very important for businesses however more live support is required to enable a smoother and easier access to all the tools, functionalities, and strict business rules. More support please, thank-you.

DealzByLuna
Portugal
Time spent using app: About 1 year
November 13, 2020

Usé esta aplicación para añadir el pixel de facebook, pero son muchas los términos y condiciones que hay que aceptar para esta simple gestión.

Productos10
Spain
Time spent using app: Over 2 years
Meta replied November 16, 2020

Gracias por compartir tus comentarios! Entiendo tus preocupaciones. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)