Reviews (6,871)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.

February 24, 2024

I have gone through the verification process five times and get "stuck" on the phone/text verification every time. I double check the number, went through the troubleshoot process and still, I get no call and no code. There is also no live help.

It is very frustrating and there seems to be no solution as I've already gone through the troubleshooting to no avail, and there is no one to contact.

Real Flowers Every Day
United States
About 1 month using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused in the verification process and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

August 25, 2024

good

Rambo-Schuhe
United Kingdom
5 minutes using the app
June 26, 2024

Mein Account wir schon seit 4 Wochen überprüft (((

FurryWave
Switzerland
2 months using the app
November 29, 2023

It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.

Bcosmetica | Armonia tra Natura e Scienza | Cosmetici Naturali
Italy
About 3 years using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 5, 2023

When disconnect or connect shopify app or also if install new this app. every time create new shopify product catlog in facebook by this app. why not give option for selection catlog so not create new one

Anaara ethnic
India
Over 1 year using the app
Meta replied October 6, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 16, 2024

mt bom

dksportss
Brazil
1 day using the app
March 30, 2024

its ok sooo far

Divajunkie Incorporated
United States
Over 3 years using the app
July 9, 2024

10/10.

Your Micro Scientist
United Kingdom
1 day using the app
November 4, 2023

I love Instagram. It is my main platform and I find the community very supportive and positive. I have 705k followers and I look forward to posting. (:

Saranade
United States
5 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 3, 2024

Gut hab schenll verstande was ich machen muss kann ich nur weiter geben aber ich haben lange gebrauch um es in shopify zu übernehmmen

Messgrow
Germany
About 1 hour using the app