Facebook & Instagram , 4,672 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 8, 2020

I didnt understand why there were some many items to set up. WHy i had to select so many things. all that was needed need to be my primary account, my business account and a card to charge.

Genteel Gems
United States
About 1 year using the app
January 26, 2021

I used this app for my online shop and it is really helpful. The set up is so easy and I can also navigate easily

Shop to Wellness
Philippines
About 1 year using the app
October 15, 2020

A app é muito boa para quem trabalha com ecommerce, conseguimos gerir tudo através de um só lugar! é incrivel

Madameshape
Portugal
About 1 year using the app
October 26, 2020

it was little complicated to use it and kind of expensive. it was hard to figure it out in the beginning but later on i was able to manage it. they should definitely lower the advertisement prices.

Horizon Phone Accessories
United States
About 1 year using the app
December 6, 2020

I found it easy to use and to add my products. I think FB is an important channel for sales. I do wish they would fine tune their bots though. If I advertise animal prints the ads get banned for breaching animal cruelty rules.

Oh Baby Quality Goods
Australia
About 1 year using the app
February 2, 2021

I use the app to get my products on social media hoping for the best :) Its easy to use if you follow first shopify's help center

Wrist BCN
Spain
About 1 year using the app
November 23, 2020

Helped me a lot with advertising my boutique! Was pretty easy to use and did not give me such a hard time.

Yuri’s Boutique
United States
About 1 year using the app
December 20, 2020

I can't access my Facebook page now. Because the mobile I inputted is wrong.
The correct mobile is +63 9178442622.
I tried to change it but it can't be changed. It keeps sending notification code to +63 09178442622 WRONG. If you are in the Philippine the mobile number should only be 09178442622

LeisureField
Philippines
About 1 year using the app
December 9, 2020

Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.

Tea Prints by Reed Slater
United States
About 1 year using the app
September 19, 2022

great channel to promote leads and sales! Wish you provided more quick technical support to customers!

Pharaoh Marble Furniture
Australia
About 1 year using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support