Facebook & Instagram , 4,658 reviews
Refine
-
By rating
I found it a little confusing at first because the categories are not broken down very specifically.
User friendly with some online help getting me through the setup.
but once it's done its amazing to bring more awareness to your brand.
Changing this review to 4 stars. The issue was taken care of by Robyn in support. It seems the app works, the issue is with Facebook which is very difficult and glitchy to setup. Following Robyn's directions, I was able to get it to work. I give the app 4 stars because I find FB problematic to deal with. This is not the app's fault. If you have trouble accept the offer of support from Shopify and it should work. ORIGINAL REVIEW: App shows in my products as available channel but on my business FB page I see NO products in the catalog. I gave this a few days to possibly load, but it just is not working. I used this app before and it disconnected often. Until this is fixed, it is useless!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your products to sync with Facebook. I'm going to take a closer look at your account and send you a direct email so I can open up the lines of communication and help you get set up properly.
Robyn | Shopify
good app to use. nice early easy access to all the blah blah bla bl b b b b b b b blah blah blah blah ABLH
The app is really difficult to connect when there is more than one person working with the business manager. I am just getting to know it so not sure how it will be
Much easier setup than previous attempts. i would now try to see how easy to it is to connect to instagram.
will give it a try thanks for the opportunity and i hope it works. Staying connected with facebook and shopify has been a challenge
Great app. I would improve the user experience while creating campaigns but the rest is fine. Segmentation is super acurate.
Okay, it took a long time, but it finally works, hopefully. Facebook is a great tool to automate the campagne
I did have some trouble setting it up. Not being sure what to click on, but I did reach out to customer support via chat and he was extremely helpful and patient.