Reviews (8,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)
Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.
I used this app in hopes to getting more business and subscribers to produce sales on my new business venture.
Thanks for sharing your feedback! The Facebook Channel app is definitely a great tool to achieve those goals. I've sent out an email to you to discuss this further. - Abdalla, Shopify Support
It seems like an improvement over trying to understand Facebook's interface, but I am not sure yet, thus the three stars.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Still confusing, but better once I created a new page and started from scratch.
Shopify itself was a big help, but the whole fb/insta scenario was a big mess that was even messier to try and sort out.
Thank you for taking the time to leave your review. Merchant feedback is extremely important to us so I definitely will be sharing your review with our developers. I'd like to ensure you are getting the most out of our app so I will be reaching out shortly. Look forward to your reply. - Anna, Shopify Support
I used this app to install Instagram. It worked perfect for me.perhaps it can be translated in dutch?
Thank you for taking the time to share your review and feedback. I'll be following up with you via email to learn about your experience with the language translation to see how we can improve. - Veena, Shopify Support
Good help setting up from Brandon Toews in customer support who was very prompt in showing me how to work around a server side error on your end.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
I have not used this yet, but I look forward to finding out how helpful this will be to my business.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait
Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support
It was okay. Kind of confusing having not use FB business suite before. I eventually figured it out but it took more than one attempt to wrap my head around it.
Thanks for sharing your feedback! I appreciate you powering through and setting up the app! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I enjoy Facebook and Instagram Marketing! I am learning marketing is marketing therefore, you must do it consistently. But it's worth it.
Thanks for sharing your feedback! I'm happy to hear you're enjoying the app and utilizing it to it's full potential. Since marketing is a focus of yours, I’ve sent out to an email to you with some marketing guides and tips. I hope to hear more of your thoughts soon. - Abdalla, Shopify Support