Facebook & Instagram , 4,672 reviews
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I have been trying to contact someone for 10 days on both facebook support and shopify and like the reviews before mine, I am having an issue with shopify syncing with my facebook shops. Orders are not syncing tracking numbers and I can not capture payments. Its frustrating enough that I am not able to make more sales because I can not capture payments, I am hoping someone from Shopify or facebook can resolve this, if they can then it would be an amazing tool, and channel, but if you cant even sync your orders with tracking numbers or capture payments, then why would one want to go into business. I am already at loss because my payments cant be captured.
Hey there,
Pauline here from Shopify. Thank you for taking the time to share your feedback on the Facebook Channel. We appreciate you for bringing this issue to our attention. We totally understand how important it is for you that data is syncing properly between Shopify and Facebook for your business. Don't worry, as we're here to help you in any best way possible.
I'm going to follow up with you in an email to provide you with some information that can help.
Pauline | Shopify
muy bueno esta aplicación ayuda mucho con las tiendas y brinda herramientas que son muy valiosas para las ventas de nuestros productos
c'était génial, facile te rapide. j'ai du faire tout ce qu'il me fallait, et cela a eu lieu avec succès. merci Facebook et à toute l'équipe de soutiens.
easy to set up all facebook integration with this app, thank you very much as this makes life so much easier
Setup is very easy and quick - I like that a lot!
But in the beginning I had trouble adding the FB Page to Shopify cause I did not have the Business owner rights (but still I was an admin of the page). When I figured out the reason and got that finally done, then afterwards all easy-peasy ready in 2 minutes.
so far no major issues identified... more feedback after more usage of the app possible... but generally it looks nice...
So far so good -just got it set up. Seemed obvious and easy. My only issue is when there is a button to move right or left for on or off, make it more obvious which direction is which.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I uninstalled the app because it didn't work well, but now it is no longer possible to install it.
I get this error: "There’s no page at this address Check the URL and try again, or use the search bar to find what you need
Hello there!
Paola here from Shopify. I completely understand how this could have been a frustrating experience for you. I will be following up with you through email shortly so I can help you get this sorted as soon as possible.
Chat soon!
Paola | Shopify
it was an good experience ik hoop dat het snell up and running is zodat er zakken gedaan kunnen worden
Too complicated, too many options, should have made it simpler, and then through experience adding more and more options for user. This is way too complicated for a beginner.