Reviews (9,199)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

September 4, 2020

This has been easy to use. Still working out the details, but it will definitely help me promote my business.

Michalko Making
Canada
3 months using the app
September 28, 2020

It was not at all clear if I had finished the set up and if this meant the FB store was set up. Happy to discuss further of required.

Gold Pantha
United Kingdom
Over 3 years using the app
Meta replied September 29, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 21, 2020

Initial setup was fairly quick and smooth, yet some of the data imported was from non-existent items. Deleted feed and reloaded data, and this time worked perfectly with no issues.

ArtsyDoors
United States
Over 3 years using the app
October 12, 2020

I am struggling to get my Instagram account egret_canada store attached. It might be something to do with being Canadian though

Egret Lab Canada
Canada
Over 3 years using the app
Meta replied October 13, 2020

Thank you for taking the time to leave a review and share your experience. I'd like to learn more about your Instagram connection issue to help you with setup. I'll be sending you an email shortly to discuss. - Veena, Shopify Support

September 4, 2020

It's very nice,. help me a lot, i recommend this app to my friends, make so easy for me, i am appreciate .

Store smash
United States
3 months using the app
December 28, 2020

I used it to setup FB/IG channels for sales. It was computer friendly and easy step-by-step process.

FESAI
United States
3 months using the app
November 30, 2020

Fácil conexión con la página de Facebook, no tuve ningún tipo de problema para instalarla, muy recomendable.

Fotoviaje
Spain
3 months using the app
January 15, 2021

I really aprecciate that. very thanks my dear. Love work! Bless to all. Yeah!
WORKS REALLY GREAT ON AUTOMATICALLY.

TOPCHAMPIONS®
Brazil
3 months using the app
September 28, 2020

this app is great. it was really easy to setup and get to selling merch on Instagram and Facebook. thanks

Wnted Apparel
United States
3 months using the app
October 27, 2022

Worst service ever, tried to talk so many times with the shopify support, all times were unusable... spent all day trying to connect my store with facebook
SEEEMS IMPOSSIBLE and support team talks to you like is your own problem, please solve this NOW, we re paying for a service that u re not providing, im thinking seriously to leave you..

SOCOthebrand
Spain
Over 3 years using the app
Meta replied October 31, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook on your store. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on the issue you are experiencing with getting set up.

Charlotte | Shopify