Reviews (9,202)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.
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straight forward. Bit worried about it overriding the store I have just set up on fb though as it took a very long time for me to do
Super easy to work with and modern. I love also the new updates. Facebook is the best at advertising
There was a little trouble getting everything set up, but now that it is, everything is running smoothly! I use the Facebook channel to display our products on our Business Facebook page, then to purchase customers are redirected to our webstore. We have always gotten a high amount of leads coming in from Facebook and this just increased it and raised conversion!
Took a while but we got there. Pretty complex if you don't know what you're doing! I haven't got past set up yet but time will tell. So fat it seems pretty good for a free App. Facebook Shopping is ready to roll but If you have a brand new Instagram account you'll need to spend some time making it active and popular before before you can connect.
I don’t understand. I try to verify my store and I am having problems. I connected with support and come to find out it was Facebook support, they told me that I need Shopify and they are saying the same for the opposite company. The only thing that is wrong is my business phone number. I can’t get help it is frustrating.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
The app is not connecting with shopify. I spent several hours trying to solve the problem with no result. Hope support gets in touch with me.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing connecting Facebook with Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
ME HAN ELIMINADO COMO ADMINISTRADORA D EMI CUENTA EMPRESARIAL DE FACEBOOK Y INSTAGRAM. NO HAY FORMA DE ACCEDER Y NO ENTIENDO PORQUE LA HAYAN ELIMINADO ya que no hay forma de averiguarlo.
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña detallada. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.
Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Podemos continuar apoyándolo directamente y asegurarnos de que tenga la mejor experiencia posible.
Gracias,
Meta soporte
Works nice - big thanks for this app facebook. its way better then the old app. nice update facebook.
This app has always been flakey. I've found it disconnected from time to time. Also, I can't activate PayPal because the button doesn't work. Finally, I was surprised to find that all my products had a 10% discount automatically applied.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Works as it should for now