Reviews (9,203)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

Edited November 18, 2020

Nice try and get connect with something I can't do it and that I am not expect to approve it before .So that amazing for my business online

Asalanta Earth Shop
Thailand
3 months using the app
September 18, 2020

Keeps me in contact with loves I'm not able to see often. It saves me time with having an outlet to go to for information.

OPC INC
United States
3 months using the app
December 21, 2020

Very easy to follow up all the instructions. I will certainly take advantage of reaching out to my public.

CozyPatio
United States
3 months using the app
September 16, 2020

I will use this app to do the facebook shop but I never used before. I wish the pop up windows not shows this time, it supposed pop up after use not before.

Easy Home Gadget
Australia
3 months using the app
January 12, 2024

It's easy and flawless, it combines the advantages of Meta and Instagram in a single app beside providing on app customer check out.

Retcon Enterprises
United States
3 months using the app
Meta replied January 26, 2024

Hi there,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

October 17, 2020

This app is very supportive and user friendly. I was able to set up my account and products with ease.

Shop @ CMG Artistry SA
South Africa
3 months using the app
November 28, 2023

It wasn't obvious initially, but the experience made it easy.

Lakay Caribbean Breeze
United States
3 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited December 1, 2021

If I could give it no stars I would!! Poor excuse for what it considers customer service and it attempts to control your business and how you interact with your own customers.

Elkmont Trading Company
United States
About 3 years using the app
Meta replied December 3, 2021

Hi there!

Paola here from Shopify! Thank you for taking your time to write a review and share your experience. I can completely understand your security concerns. Our app's goal is to provide you with a simpler way to sync your Shopify products over to your Facebook account. However, we do not have direct access to your Facebook Business accounts, we only bridge a connection. We also do not interfere on how you will interact with your customers, this is entirely up to you as the Business Owner.

With that being said, I would love to understand more of what happened and answer all of your questions and concerns regarding our Facebook Channel App. I will be following up with you through email shortly.

I look forward to chatting with you!

Paola | Shopify

January 15, 2021

It's easy to use. Very helpful app especially when marketing on Facebook. HIghly recommended if you are planning to maximize the facebook social media platform!

Fox Wellness
Philippines
3 months using the app
December 23, 2020

i like this app for rating a good review and i am very comfortable now to add an account through shopify.

Beautiva
India
3 months using the app