Reviews (8,247)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 6, 2020

I give it a 5 star because I am just starting and it was a bit difficult but after a little bit of kicking my feet around and watching some videos, I think, I have it figured out... Somewhat... Thank you, Facebook, for giving me this opportunity for my startup business

SPEED TECH SHOP
United States
About 2 months using the app
September 23, 2020

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Wonder Baby 2020
Greece
About 2 months using the app
October 3, 2020

The steps to Set up and connect the Facebook app with my new Shopify store was very easy and took less than 10 minutes to accomplish.

ecommercelikeapro
India
About 2 months using the app
December 3, 2020

This was surprisingly easy, I'm excited! It feels more integrated and trustworthy when the app is native.

Opal Fairy
United States
About 2 months using the app
October 7, 2020

The software/app was easy to navigate. Self-explanatory, easy prompts. I'd recommend it. The store will be exposed to a wide variety of people. Excited about that.

Spring Color ZA
South Africa
About 2 months using the app
September 6, 2020

The app installation process was so simple and the instructions were very helpful, Facebook of over two billion users inside my store.

Witty Global Stores
Nigeria
About 2 months using the app
November 5, 2023

I want ot sell my product from Facebook

NIMI$
Kosovo
About 2 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.

If you need further assistance, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 2, 2022

“There’s no page at this address
Check the URL and try again, or use the search bar to find what you need” I have this now 2 days.. Who can help me whit this.

Bendigo
Netherlands
About 2 months using the app
Meta replied February 3, 2022

Hi there,

My name is Jacqui from Shopify Support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issue you are seeing with Facebook. Although it does seem to be resolved now, I'm going to follow up with you in an email and see if you still need help.

Jacqui | Shopify Support Specialist

November 19, 2023

best

crasbozia.com
United Kingdom
About 2 months using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

July 26, 2023

I have had shops before connected to meta , but had problems. This time around it is going much more smoothly. Not sure if meta made changes or if I just am a little more tech savvy but it is so easy this time.

Fit To A Tee Designs
United States
About 2 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support