Reviews (8,716)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

October 27, 2024

So far so good. Would love to see how effective sales are through this channel but easy to setup.

RAVENHAUS
Australia
15 days using the app
September 26, 2024

It’s ok. Most of my frustrations are on the Meta business suite and the ever changing way that it works. The shopify side of things is pretty stable.

Woozle Harmonicas
Canada
Almost 3 years using the app
October 26, 2024

Great App. There was an issue with identifying the relevant facebook page but this was quickly resolved. This is a user friendly app!

Naturelle Beauty
United Kingdom
About 2 months using the app
November 14, 2024

Meta is the worst and takes you in circles. If you like just talking to an AI bot and wasting your time, not to mention teaching yourself to become a code programmer with their zero customer support, this is the app for you!

Bare Knuckle Performance
United States
Over 3 years using the app
September 29, 2024

That’s fantastic. The integration with my store has help a lot to increase the sales.

TECNO GADGETS
United Kingdom
6 months using the app
November 23, 2024

The Meta Business Suite is a nightmare and I'm having to hire a consultant to straighten it out. I can't link my facebook page for some unknown reason. I can't even log in half the time to Meta as there are 2 of us that are admins. Building campaigns, you can edit them but it won't take you back to where you left off. Overall, it's very difficult.

Scandalous Coffee
United States
29 days using the app
October 16, 2024

Terrible experience. I have sent a dozen of documents to verify my company but it did not work yet...

Decorotika
United States
About 4 years using the app
October 27, 2024

TERRIBLE. Will not stay connected to facebook account EVER. extremely minimal customization, yet way too complicated at the same time. They need a complete redesign.

Compass Camper
United States
Almost 2 years using the app
October 4, 2024

I don't believe it's possible to get this app to work. I've followed countless instructions, followed videos, googled it, asked Insta and FB no matter what I do it still ends up with the status as "In review". I don't mind that it's probably something I've done wrong. What I do mind is there's nowhere to find out what's wrong and how to put it right! Where's the help? Step by step instructions? Useless.

Diztractions
United Kingdom
About 1 year using the app
September 9, 2024

"Setting up my store wasn’t without its challenges. From choosing the right designs to testing different layouts, every step taught me something new. But it’s all part of the journey, and I’m so proud of how everything is coming together!

Rock Store
Australia
About 1 month using the app