Reviews (8,716)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

November 24, 2024

Using Facebook and Instagram to promote Parfum Facebook's broad reach and engagement tools have helped me connect with customers and build a loyal community. On Instagram, the visually appealing platform, along with Stories and influencer collaborations, has showcased the product beautifully and boosted sales. Both platforms are essential for effective online marketing and have significantly enhanced my product's visibility and success.

Bsm General Trading Limited
United Kingdom
4 days using the app
November 20, 2024

The interface to create the store doesn’t really show a good preview. It says my store is in review but it has been like that for some time and I don’t know what to do.

Hasselmarks
Sweden
About 1 month using the app
November 22, 2024

None of my stuff appears to sync correctly. The campaigns don't show up. It's kind of a mess.

PandoraJGifts
United States
Over 3 years using the app
November 22, 2024

Nothing works in Facebook. They make things very difficult and their websites have so many glitches. Their internal processes aren't designed to resolve normal issues that arise from running a business. It's always horrible dealing with Meta.

Be Sunset B2B
India
5 months using the app
October 24, 2024

Horrible experience, its not intuitive and no instructions. One of the worst apps on Shopify. I am struggling to just do the basic setup and connecting my instagram with Shopify. They could have made it seamless but the apps seems too rigid and full of bureaucracy. I left few messages and no one called, so not an easy way to even get in touch with someone.

RedKarpet Store
United States
2 months using the app
October 21, 2024

excellent..works very well for us

hofftons
United Kingdom
Over 2 years using the app
November 12, 2024

Very helpful to show products to customers

Gabriel Meets
Canada
About 2 years using the app
November 10, 2024

Not at all useful. I am unable to set up an instagram shop with the help of this app.

pawky_wink
India
Over 1 year using the app
October 20, 2024

Excellent in every way

Chunky Farmhouse
United Kingdom
Over 1 year using the app
December 1, 2024

Great way to gain new customers. Easy to use.

Foraged Skincare
United Kingdom
3 months using the app