Facebook channel

Facebook channel

by Shopify

Bring your products to Facebook and Instagram users.

2.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    26% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    52% of ratings are 1 stars

All reviews

1 - 10 of 46 reviews

Bench Canada

Cannot create custom product sets for ads within the app. It's designed to set up all your facebook marketing initiatives in one place but isn't nearly comprehensive enough


Doesn`t work, all that time has a new error that makes the app unavailable. Clicking to fix the error doesn`t work either.

That's Italia

Seems instable in keeping the account connected to the app.
It would be easier to have more feature inside the app instead of going to the Business Manager.


Troubles to connect between pages
Im on real state but it is a problem to connect the different facebook pages that I have

Pretty Little Pieces

It shows old products, even after they have been deleted from the website with no ways to update.. Items that are hidden on the online store still show up in FB even if they aren't available to purchase until a certain day. Confusing for customers.

Duša & Kamen

Could you please give us an update when you will add instagram and facebook shopping accounts? This currently adds not a big value at all.


Pathetic experience. struggling since long time to setup ad account. Delayed responses for the reported issues. Please make the life simpler for the subscribers.
I wanted to give single start but your software is not allowing me. Minimum 2 starts to be given to submit the form... annoying.


Am Anfang kein Problem. Aber der businessmanager ist zu kompliziert mit den Berechtigungen und Zuweisungen

Karen Johanson Art + Photography

SO many problems. I spent more than an hour waiting for Shopify help, only to find out that I needed to reach out to FB, but couldn't find a way to access a human from their site. I MIGHT have figured it out myself now, but it would have been nice if FB support was more accessible.

Prillies Boutique

Facebook has blocked my URL without any warnings. Obviously being new to the app if mistakes were made they could of been rectified however facebook has since decided to block it anyway and sales have dropped dramatically!

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