Facebook channel

Facebook channel | Reviews

by Shopify

Bring your products to Facebook and Instagram users.

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    69% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    8% of ratings are 1 stars

All reviews

1 - 10 of 630 reviews

Kinky Toy Store

This app works well and is easy to install. This app does what its claims do and is easy to manage. I recommend this app to all. https://www.kinkytoy.store

Tin Can Sally

Changing this review to 4 stars. The issue was taken care of by Robyn in support. It seems the app works, the issue is with Facebook which is very difficult and glitchy to setup. Following Robyn's directions, I was able to get it to work. I give the app 4 stars because I find FB problematic to deal with. This is not the app's fault. If you have trouble accept the offer of support from Shopify and it should work. ORIGINAL REVIEW: App shows in my products as available channel but on my business FB page I see NO products in the catalog. I gave this a few days to possibly load, but it just is not working. I used this app before and it disconnected often. Until this is fixed, it is useless!

Developer reply

October 28, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your products to sync with Facebook. I'm going to take a closer look at your account and send you a direct email so I can open up the lines of communication and help you get set up properly.

Robyn | Shopify


I am currently running some ads and the traffic to my website has picked up! Handy app to have installed.


UPDATE 6/14: Anna from Shopify Support reached out to me and together we figured that this Shopify CAPI integration only tracks Purchase events. I would certainly suggest Shopify to highlight this in your channel description and setup instructions, as this would clear up a lot of issues where merchants can't figure out why it doesn't work the way they expect it to. Thanks Anna for your help, the app WORKS!
--- Can't get this app to work with Facebook Conversions API. Went through all the steps multiple times, but events will not track. Multiple Facebook reps say "talk to Shopify". Would appreciate some help here.

Developer reply

June 11, 2021

Thank you so much for leaving a review. That certainly does not sound ideal. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app. I'll be sending you an email shortly to discuss. Looking forward to hearing back. - Anna, Shopify Support

Ghazi Leather Industries

I used this app to build my business more if It runs good I will keep doing use this app and also share as much as I can


I use this app since I advertise more on Facebook and Instagram. I think right now, the app is getting better, but they're still room for improvement.

Clown IT LLC

good for new. I'm a new black own business woman who really looking forward to stared my new business.

Bluing Shop

I used this app to help me sell my product on facebook, i realy like it , and i hope if there is app to manage everything

Handicrafts Galleria

I used this app to draw more customers to my store. So, it is good that I am able to connect to people whom I do not know thru this app. It adds another dimension to my store.

Motor Rag International BIKERS COUNT

it was super easy, didn't need to understand anything just cklick. like it- but now I'm worried about getting tricked

Previous 1 3 4 5 6 7 8 9 62 63
Previous 1 3 4 5 6 7 8 9 62 63