Facebook & Instagram

Once you can get hold of a human the support is second to none. Getting connected to a human being was almost impossible but once I worked out how to get real life support the help I got was 5* and I got everything sorted. Thank you Dennis and Elizabeth!

finally after months and months of trying everything to sort an issue not allowing me to use this feature I was miraculously today shown that my shop was approved what a relief

Nice to have a free app that helps with social media advertising but would love more features in shopify

The integration of Shopify with Facebook and Instagram is a game-changer for online businesses. Setting up is straightforward, allowing seamless syncing of your product catalog to create shoppable posts and ads. This feature offers customers a smooth shopping experience, enabling them to browse and purchase products without leaving the social media apps.

Pros:

- Easy to set up and manage.

- Increases product visibility directly within social feeds.

- Provides valuable sales analytics to optimize marketing strategies.

Cons:

- Limited customization options for shoppable posts.

- Facebook shop approval process can be time-consuming.

The worst experience I've ever had with any company! I have been locked out of my account for over 8 months now. I've submitted all the required documents for a business dispute, and I've received absolutely no help since I submitted them. I even went as far as getting Meta Verified through my personal account in hopes I could get more help to recover my business account, and nothing! This is hurting my business as my website's domain is still linked to the old account I'm unable to access, therefore, I cannot link it to the new account I've setup. I've begged for help! I've opened multiple tickets trying to get this resolved, but FaceBook cares nothing about you or your small business. They have forgotten where they come from and could care less about you! So, now you just take my money for my monthly subscription, and I get nothing in return! I can't tag any of my products when posting on my social media accounts because I cannot verify my domain - because it's still linked to my old account! It's like adding salt to the wound when I've done everything that's been asked of me, but FaceBook won't follow through on their end!