Facebook & Instagram

I just got it set up because it keeps showing the app needs more attention - I think it's because they want me to write a review. We will see how it goes! So far so good - very easy to use!

ZERO stars. Terrible. It has been awaiting approval for months now, and the link to manage the sales account is broken. There is no way to contact them, and no support is possible. They will not explain what can be done to have the store set up correctly. However, they happily allow you to run ads for any amount.

Nothing but trouble with this app and integration with Facebook / Meta.
Have had issues and NO shop for over 6 weeks. Up to 25 attempts to fix the issues trying to contact Meta with no resolution in sight. One thing fixed, another breaks.
Pathetic and costing me sales in the lead-up to Christmas and shop not working.

The Facebook & Instagram app is a fantastic tool for connecting my Shopify store with social media platforms. The setup was relatively easy, and I appreciated how the app streamlined the process of syncing my products for shoppable posts. It has definitely helped in improving my store's visibility and engagement.

However, I did encounter some challenges with product syncing. Occasionally, products would take a while to appear on Instagram, which caused some delays in running promotions. Additionally, navigating the app could be slightly more intuitive, especially for managing multiple accounts.

That said, the customer support team was helpful and responsive in resolving these issues. Overall, this app is a valuable addition to my Shopify store, and I look forward to future updates that might improve its functionality further.

I would my experience with Instagram has been fine but Facebook does have so many scammers as soon as you post a paid ad. It's horrible. They trick you into thinking that you have violated some terms ,send a link to get into your own account. Too much. But I do find that the ads on Facebook go far across the world.