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The official app from Meta. Seamlessly manage your Facebook and Instagram presence from one place.
Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are.
- Get shop insights, including best performing products and top tagged content
- Help drive better ad performance by setting up a conversion pixel
- Easily set up your shop with a one-time account connection
- Sell from one inventory that automatically syncs to your shop
- Get email and live chat support from Meta
- Popular with stores like yours
- Based in United States
Languages
English, Czech, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)
Works with
- Checkout
- Shopify Admin
Categories
Targeting
Campaign management
Listing management
Order management
Pricing
Choose the plan that best fits your business.
Free
Free to install
When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.
All charges are billed in USD.
Reviews (4,164)
Meta consistently has the absolute worst customer support I've ever had the mispleasure of dealing with. Thankfully, my first issue (a pixel mess up that their support took nearly two weeks to NEVER FIX costing me over $1000 in ad spend) was fixed with the help of ChatGPT.
My second issue has been going on now for 3 weeks and I've dealt with 13 different support people. Despite an admission from Meta's support that the problem was on their end with their call to action button, they've refused to issue a refund and somewhere around support person seven or eight managed to 'fix' the issue even though by then I had turned off the campaign that was the problem. Utterly useless, but if you want to make money you're stuck using them and they know it.
Set this up through Shopify and it automatically created a new dataset in Meta separate from my current business profile. It's been impossible to merge them and has created a ton of headaches. Meta support hasn't been helpful at all either.
The app is powerful, but troubleshooting can be frustrating. Some features are difficult to understand, and error messages are often unclear. Product synchronization and ad placement compatibility could be improved. Better support and clearer explanations would make the app much easier to use.
Support
App support provided by Meta.
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