Facebook channel
Bring your products to people on Facebook and Instagram.
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Popular with businesses in the United States
App highlights
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Seamless workflow: use directly in Shopify admin
Key values section
Promote easily
Connect your Shopify and Facebook accounts to sync your products for promotion on Facebook or Instagram.
Target accurately
Help reach new customers and promote your products across Facebook and Instagram with free and paid marketing tools.
Manage seamlessly
Make the sale on Instagram or Facebook and manage orders, payments, and returns within Shopify.
Featured images gallery
App details
Facebook channel
Launch date
Integrates with
Facebook channel
Launch date
Integrates with
Pricing
Free to install
When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
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PheLin Good Fashions
Location United StatesI've been on Facebook with my personal account for years, as I'm sure everyone else has. I literally thought, despite the negative reviews, that it would be good to advertise with them also. NOPE, I should have listened and getting support from Facebook is a mystery. My ad was approved and then a couple of days later it was rejected. I'm figuring out now that it's because I sell ladies lingerie, which by the way, was nowhere in the ad. Only Jewelry, a dress, and Jeans!! So I can't advertise. I just unsynced the FB from the Shopify period. A total letdown. I'm not selling porn. It's bras and panties and lingerie which is NOT even in the video ad. Geez. No support from them and Shopify can't help because FB is a 3rd party. Same thing with Pinterest but they didn't ban me, just keep emailing me that the underclothing is violating their policy. Makes you want to give up. SHOPIFY SUPPORT you do not have to respond here that you will contact me. I've been to your support a couple of times. You can't help either. It's a 3rd Party. I just want to warn folks about Facebook and its mysterious policies that do not match up to the great things you are selling. I really saw all the negative reviews and jumped in anyway like an idiot.
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Tluxe
Location United StatesI’ve been trying to connect my Facebook account and instagram, but it keeps saying error. How am I able to get assistance since I can’t speak to a live agent.
Developer reply
August 11, 2022Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand you have been having trouble contacting our support team. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Charlotte | Shopify
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COMMUNITY LIGHTING & ELECTRIC SUPPLY
Location United StatesHorrible. All the sales channels that shopify offers are so frustrating.
I opened the google one a week or so ago. so many problems. Stupidly i thought let me try facebook channel. Spending the half hour it takes to set up the account isn't an issue. It's getting the you've been banned..... Like hello what is wrong with your company. I literally just added some info. I don't know if i did every step correctly but my god...so frustrating.
I understand that this wasn't shopify's fault. I'm just letting others no what they can be in for if the get this channel. Update: Totally banned by facebook. They don't let you know why. Very frustrating.Developer reply
August 11, 2022Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand that you were seeing some kind of ban or disapproval on your Facebook accounts in the channel. These are actually decisions made by Facebook directly, and not something Shopify has control over. That being said, I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
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