Facebook channel
Bring your products to people on Facebook and Instagram.
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Popular with businesses in the United States
App highlights
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Seamless workflow: use directly in Shopify admin
Key values section
Promote easily
Connect your Shopify and Facebook accounts to sync your products for promotion on Facebook or Instagram.
Target accurately
Help reach new customers and promote your products across Facebook and Instagram with free and paid marketing tools.
Manage seamlessly
Make the sale on Instagram or Facebook and manage orders, payments, and returns within Shopify.
Featured images gallery
App details
Facebook channel
Launch date
Integrates with
Facebook channel
Launch date
Integrates with
Pricing
Free to install
When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
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COMMUNITY LIGHTING & ELECTRIC SUPPLY
Location United StatesHorrible. All the sales channels that shopify offers are so frustrating.
I opened the google one a week or so ago. so many problems. Stupidly i thought let me try facebook channel. Spending the half hour it takes to set up the account isn't an issue. It's getting the you've been banned..... Like hello what is wrong with your company. I literally just added some info. I don't know if i did every step correctly but my god...so frustrating. -
Zippy Balisong
Location United StatesA fairly useless app--you are entirely at the mercy of facebook/instagram's algorithms. In my case, a faceless computer determined that my product (which are made entirely of plastic and are training tools) was a weapon and did not comply with instagram's rules (plot twist, it's a plastic toy, not a weapon, and complies with ALL rules), so my products cannot be listed in the FB/instagram shop.
Developer reply
August 10, 2022Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify -
Oak And Honey
Location United StatesTime spent using app 2 monthsWorked well for about 2 weeks before the app integration disconnected Shopify. Now my Facebook, Instagram & Messenger are no longer integrated with Shopify and the app will not recognize my Meta pages. I have contacted both Shopify and FB customer support. Neither was able to help and neither followed up as promised. Meta is our largest customer referral source and we are losing money every day the integration is broken!
Developer reply
August 5, 2022Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. It sounds as though you may have been affected by a known outage on Facebook, which prevented users from logging into their Facebook accounts. It has since been resolved by their team, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
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