Facebook & Instagram

Facebook & Instagram

Free to install. Additional charges may apply.
Rating (3.2)
Reviews
Developer
Meta

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 04, 2018

Languages

English

Integrates with

Facebook, Instagram

Sell on Facebook and Instagram and seamlessly manage your business from one place in Shopify.

Grow your business on Facebook and Instagram while managing orders, returns and more in Shopify. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible Shopify products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are.

  • Get shop insights, including best performing products and top tagged content
  • Help drive better ad performance by setting up a conversion pixel
  • Easily set up your shop with a one-time account connection
  • Sell from one inventory that automatically syncs to your shop
  • Get email and live chat support from Meta

Pricing

Free to install

When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.

Free to install

When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.

3892 reviews
Overall rating
3.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
December 7, 2022

We have NOT been able to successfully add our store to IG and FB it says we ARE approved -- HELP! hmm what is the issue???

Laina Rauma
United States
Meta replied December 7, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

December 6, 2022

I had a smooth experience linking my Shopify and Facebook account, and was able to quickly link my Instagram account to Shopify to import my Shopify Catalog into my Instagram Shop

Geoffrey's Garments
United States
Meta replied December 7, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you, Kristin

December 6, 2022

12 Days and the app and the Meta sites Facebook and Instagram have not worked. 5 chats, 2 phone calls, 30+ screen shots of the Meta accounts and apps problems and Meta could not solve their side of the problem. App side is unresponsive. Had to document Meta employees Tiffany and others lying about "trying to call" when they didnt. Meta tech response was to email me at 2:54am in the morning. No US Domestic help. Meta gave an ulitmatum finally saying I had to use software (apple) to record a video of me using the computer or they would not help and still would not call back. after the realized they gave me the wrong software they gave another final ultimatum to use a different software, upload videos in MP40 format??? or they wont help and its my fault they wont help. This is absolutely the worst customer service that I have ever had. I have chat messages and emails to document literally being lied to by Meta support employees. Do not trust this app, or the Meta Support team. if you are not a technical expert yourself and ultimately you have to fix your own problems because Meta Support will not help you.

NouveauGatherer
United States
Meta replied December 7, 2022

Hi there,

This is Cailla from Meta Support. Thank you for taking time to leave a review. I’ve shared your feedback on your support experience with the relevant teams to improve. I will be reaching out to you over email today to discuss your issue more.

Thank you,
Cailla

About this app

Launched

October 04, 2018

Languages

English

Integrates with

Facebook, Instagram

Built by Meta

About Meta

1 app

3.2 average rating

4 years building apps for the Shopify App Store

Support

Send a message

support@shopify.facebookmail.com

More apps like this

4.8 out of 5 stars 5490 total reviews Free to install
Put your products where people go to find ideas to try and buy
5.0 out of 5 stars 5 total reviews Free plan available
Twitter, Facebook Feed, Instagram Feed, Instagram Followers
5.0 out of 5 stars 2 total reviews Free to install
TikTok Feed, TikTok Videos, Feed For TikTok - TikTok All In 1