Faire: Sell Wholesale

Not even 1 star they deserve. We have been on the platform for more then 3 years and suddenly they are targeting our brand is saying we buy products from third party websites. After sending all the evidence and defending the case, Matt at Customer Support is extremely rude and unhelpfull. Afterall the fees are too high for the amount of sales you make on the platform.

Avoid at all costs!!!

This has been a great revenue stream for us. You have to put in some work, but it pays off! Lots of great features for your page, and there's tons of retailers shopping on here.

Insanely high fees, unintuitive, and riddled with bugs. So far our store has ran into problem after problem with selling on faire. Most orders end up being a very high rate of fees with their $10 first order fee. So far we have not seen a single repeat customer. Will update this review if our experience changes with time.

The catalog sync does not respect whether or not the product is excluded from the Faire channel. This has led to situations where products that we do not sell via wholesale are being synced automatically, including products that CANNOT sync to 3rd party channels like Shopify Bundles, and stuff that is limited to certain Markets.

If you're going to have an app that is a Sales Channel, it needs to actually respect whether the product is enabled for your channel.

Be very wary of using this app. On the advice of Faire, I installed the Faire: Sell Wholesale app. I then went to Faire, and as instructed, clicked on Import from Shopify. I was told that this would just import the SKUs that were on Shopify, but missing from Faire. Instead it duplicated all 384 listings. Faire's very limited product view does not allow sorting by SKU so I could not easily delete the duplicates. I contacted Faire support and they told me the easiest way to sort out the problem was to delete everything and start again. I followed this advice and it was further disaster. The Shopify titles did not fit on Faire, it removed all the Collections and worst of all if deleted all the sales history. I did not get any Faire order for the next four weeks. This App cost me many hours of additional work and hundreds of pounds in lost orders, so be careful!

So quick to set up and such a smooth integration. As every business owner knows, tracking stock levels can be such a headache — the syncing feature on this app makes it so much easier to stay on top of our inventory.

First review ! ;-)
The application is really top-notch, it enabled us to synchronize the references in the blink of an eye and it will save us a lot of time later on, especially as our other applications (invoicing, ERP, shipping) are already connected to Shopify, so it makes for a very fluid system. Congrats FAIRE !

a dream come true to be honest! i've been waiting for this! it's intuitive and easy to use. my orders, inventory and records from both my faire and shopify stores are now seamlessly combined. makes my life easier

Very unprofessional - avoid them like the plague.

Overall experience has been positive. Issues tend to be on the Faire side with how they utilize AI tools that are not always accurate.