Faire: Sell Wholesale

We've been using Faire for many years. They have always been great, and they continue to improve and evolve. Their customer service is top-notch.

Its okay not great. There's so many bugs and or quirks that prevent it being 5 stars.

Adding products to faire is a cumbersome process and once you do it, its done. So there's no way that products in faire stay updated after you updated them in Shopify (its not a 2 way sync - its just an import).

Also if you edit an order in Faire, it doesnt update in shopify and you can't edit the order in shopify so your inventory is then off.

And lastly support is not very helpful.

This app integrates so well with the FAIRE marketplace! It's incredibly easy to use and they keep updating and making it better.

I haven't sold anything yet, BUT, the importing of my products and the communication between Faire and myself has been fantastic.

The usability is good, it's user friendly and easy to navigate, but there are so many little bugs and whenever you try and click the 'Get support" button noone ever responds. There's been an ongoing issue that i've sent half a dozen messages reporting this issue, and nothing. Terrible support with the app, not really happy with my experience so far.
Update: What I thought were bugs, were actually user error. It did take some follow up and a long time for a response, I had to reach out to faire through their website rather than through the app support, so I raised my rating to 4 star. Minus 1 start because of the lack of actual support through the faire app on shopify.