Fairing: Post Purchase Surveys

Incredible app. Works really well and super simple to set up. Support is quick and fast as well! Must have now eps with the iOS 14.5 changes making even hard to attribute sales correctly.

By far the best post-purchase survey app – from product to support we’ve been super impressed with the team at Fairing. We mainly ask attribution related questions, and have more recently started asking questions to help solve CRO and personalization. Highly recommend their Google Sheets Extension and Klaviyo integration.

Fairing has been an amazing resource and my favorite tool to understand the true point of brand discovery for consumers. A simple question of "where did you find us" allows unparalleled insights across the marketing funnel (also allows me to call BS on the last click attribution!). One of my favorite aspects is seeing the omni-channel impacts (via responses like Amazon, Macy's, I heard you on a podcast, etc). It's one of the best tools you can implement and Matt makes the process amazing from start to finish!

Super easy and informative for a How Did You Hear About Us (HDYHAU)! Support and CX is great. We got really great insights about how customers were hearing about us and were able to shift our strategy accordingly.

Native checkout integration drives up response rates and they're always improving the product. Support is great as well!

High recommend Enquire's post purchase survey app. We have been using Enquire's post purchase survey to help us fill in the gaps with attribution. This helps us understand the impact of our marketing and organic campaigns.

Enquire has been a huge help in understanding attribution for marketing channels and drives truly helpful insights for our marketing team. If you're a brand that performs marketing experiments regularly and tests new channels, Enquire is a must have. Couldn't recommend it more!

Amazing app and great customer service! They helped me when I had an issue and had a fast turnaround and helped me with pulling data!

Enquire has been able to successful capture survey response post purchase from all our customers to better understand where our traffic is coming from. Their support is top tier too!

This app is very easy to set-up and configure, and the team is always super responsive and helpful. Highly recommend!