Fairing: Post Purchase Surveys

Great app, simple clean and does exactly what we need it to do. Has given us great and reliable insight into the effectiveness of our marketing channel mix.
- Michael, Sunski Co Founder

Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.

This app is very easy to set-up and configure, and the team is always super responsive and helpful. Highly recommend!

LOVE IT! This helped us gain so many valuable insights it's just unbelievable, and the team is so helpful with ANYTHING, nothing but compliments - a MUST for any store.

Big fan of Fairing and their team. They’ve been immensely helpful in helping us scale our instructor channel and measure word of mouth. Our response rate is always over 50% which we were surprised by!

This app is really amazing! It couldn't be any simpler to set up. The response rate to our survey has blown us away, and the data it gathers really helps us figure out where people are coming from. Would highly recommend!

This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!

This is a great tool. Super easy to use. Matt is always really helpful with any questions. You absolutely should be running post-purchase surveys, and this is a great tool to do it with!

Big fan of Enquire and how easy it was to set up. The tool helps us get insight on our customer and is especially helpful in measuring performance of some hard to measure channels like television

Couldn't recommend Fairing more. Installation and setup was a breeze. Their existing question bank saved the team lots of time having to figure out the best questions to ask, and how to ask them. They've made the data very easy to interpret at a glance, and very detailed with an export. The Fairing team is incredibly attentive to any issue or question we may have, and the team is very collaborative and welcoming to suggestions.