Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 99 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
26. Mai 2021

This app is really wonderful for any brand looking to get direct feedback from their customers. Setup is super intuitive, and engagement has been really impressive. As a new brand, this has helped us immensely into gaining visibility into where our very first customers heard about us, and what drove them to convert.

Soft Services
Vereinigte Staaten
Etwa 2 monate mit der App
14. Mai 2019

Meets all of our needs in terms of a post-purchase survey. Has unlocked a lot of great insights that our analytics cannot provide.

Page Anchor
Schweden
Etwa 4 jahre mit der App
24. Februar 2020

Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.

Pattern Beauty
Vereinigte Staaten
Etwa 4 jahre mit der App
31. März 2023

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

PrettyBoy
Vereinigte Staaten
Etwa 2 monate mit der App
19. Juli 2019

This app works great for us! Easy set-up and customization. Really excited about the response rate we are receiving from our customers!

TiScrubs
Vereinigte Staaten
Fast 4 jahre mit der App
11. November 2020

Enquire makes it SO easy to be able to connect with customers at a critical moment post-purchase. The high response rate and quality of answers has been incredibly helpful, and the Enquire team has been wonderful to work with. One of my favorite Shopify apps, and one I'd recommend to any store.

Kinfield
Vereinigte Staaten
Mehr als 3 jahre mit der App
15. Januar 2020

Awesome app an awesome support team. Works exactly as we need it to. Display and interpretation of results is great too.

Shakti Mat Europe
Niederlande
Mehr als 3 jahre mit der App
15. Januar 2020

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Shakti Mat Australia
Australien
Mehr als 3 jahre mit der App
5. Dezember 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

Shakti Mat UK
Niederlande
Mehr als 3 jahre mit der App
3. Mai 2021

Great UX/UI with constant feature updates. The team that runs it is super quick to respond and will take your feedback in stride when building new features.

Bearbottom Clothing
Vereinigte Staaten
Etwa ein monat mit der App