Reseñas (187)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
19 de marzo de 2019

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Backdrop
Estados Unidos
2 meses usando la aplicación
30 de abril de 2019

Fantastic app. I didn't think so many people would use it, but I was wrong. Really great for seeing exactly where buyers are coming from.

ScrapeYourTongue.com
Estados Unidos
2 meses usando la aplicación
26 de mayo de 2021

This app is really wonderful for any brand looking to get direct feedback from their customers. Setup is super intuitive, and engagement has been really impressive. As a new brand, this has helped us immensely into gaining visibility into where our very first customers heard about us, and what drove them to convert.

Soft Services
Estados Unidos
Alrededor de 2 meses usando la aplicación
31 de marzo de 2023

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

PrettyBoy
Estados Unidos
Alrededor de 2 meses usando la aplicación
3 de junio de 2018

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Responsive Developer :)

Sereneva
Reino Unido
Alrededor de 1 mes usando la aplicación
3 de mayo de 2021

Great UX/UI with constant feature updates. The team that runs it is super quick to respond and will take your feedback in stride when building new features.

Bearbottom Clothing
Estados Unidos
Alrededor de 1 mes usando la aplicación
20 de octubre de 2022

Used this app to gather post-purchase survey responses. Very nicely designed and easy to use. Of the very few issues we had, the team was quick to respond with and offered us a custom plan that fit our needs perfectly! Would highly recommend to other stores of all sizes.

FRONTMAN
Estados Unidos
Alrededor de 1 mes usando la aplicación
5 de junio de 2023

An essential tool to scaling your business -- the insights you learn from Fairing are invaluable, and you cannot replace with Google Analytics, Northbeam, or any other attribution tool. The platform keeps getting better and better -- they're adding new features at a rapid rate. The styling of the post-purchase survey is highly customizable for any brand. The team there is excellent and always willing to help.

SALT & STONE
Estados Unidos
Alrededor de 1 mes usando la aplicación
7 de mayo de 2018

Quick install. Easy setup. Recommended for stores looking to further understand where their customers are coming from.

Jacques Nyc Llc
Estados Unidos
Alrededor de 1 mes usando la aplicación
24 de mayo de 2023

Fairing has been super helpful to our team as another data point in the elusive attribution triangle. The attribution part was the main reason we started using it but was surprised to find out how beneficial it is for surveying our customers on other questions outside of attribution.

Plus, their team is incredibly helpful and provides excellent support. Highly recommend Fairing.

Ogee
Estados Unidos
28 días usando la aplicación