Fairing: Post Purchase Surveys , 183 vurderinger
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The Enqiure team is extremely responsive & helpful. They replied to my messages within minutes & provide quality support. Also have other marketers asking us what we've been using for post-purchase because they loved the simplicity of the Enquire form!
The app works perfectly! Super great founder. Very helpful, tells me exactly what I need to know to make our store successful!
Great customer support. Very helpful to ask customers about how they first heard about you - it really helps allocate marketing spend.
This app is definitely valuable. I also had to ask a customer service rep a question recently, and they answered super quickly and were very helpful. I really appreciated that!
Love this app! Enquire has been so helpful in understanding our customer acquisition path, and provides us with more insight into how customers discover our brand.
Best app out there for post-purchase surveys! Appreciate all the new stuff they've been rolling out and plan to roll out. Also integrates with our ESP. Knocked one star off because it won't solve all your attribution questions but for the price and the features, there's nothing else like it.
Really great app for post-purchase surveys. Has been way easier to use than expected, and with a great UX both on-site and behind the curtain. Enquire has been a game-changer for measuring our customer journey.
I've never reviewed an app before, but the service from Enquire was so good I immediately sat down to write this after speaking with them for less than a minute. First of all, the app itself works flawlessly. Second, the customers are FAR more likely to answer this survey than anything else I've tried. We have a 60%(!) completion rate. If you want to get to know your customers, this is by FAR the best survey method I've found. Think about that, when can you get 60% of your customers to do ANYTHING, let alone answer a survey? And finally, when I had a question and reached out to Enquire, not only did they answer promptly (despite the fact that I messaged at an odd time!), they actually went the extra mile, with such excellent service that I felt compelled to write this. If you want highly accurate data about your customers from a company with excellent customer service that wants you to succeed, you've found it with this app.
Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.
Awesome app. Very simple yet powerful tool that helps us get valuable feedback. Awesome support as well. Matt responded within minutes to our support requests and helped get things resolved immediately.