Fairing: Post Purchase Surveys , 187 avaliações

Super cool app. It has helped me understand where my customers are coming from. While I use hidden pixels for tracking, having customers actually tell me is gold. Super great app, easy to use, highly recommend!

Wonderful tool. High submission rate, has been crucial for our attribution. Excellent functionality and support. Does what we need it to do, highly recommended.

Customer service is 10/10, very quick to respond and willing to help! App seems easy to use, and not too pricey.

Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.

Enquire is an easy to use post purchase survey for collecting customer data. It helps to track down sale marketing sources when UTM parameters haven't been used.

Super cool app + Amazing customer service. They helped me sync to Klaviyo and set up an email flow template.

Incredibly impactful tool!

We got started with Fairing just a few months ago and since then we are hooked. Getting instant customer insight is not an issue anymore as the native integration allows a rather high response rate.

Many more functions we haven't tested yet but are looking a lot forward to!

One of the few companies where the founder/CEO him/herself is accessible and personally supports the merchants.

O! M! G! We've been looking for an app that gives us clear insight on our most effective channels, and this was exactly what we were looking for! All the features we needed to learn about how customers are finding us, and nothing extra or complicated. We just installed and got a really high completion rate out of the box with no customizations. The data is super useful, and this solves a big need for our growing brand.

Very solid app. Great insights from customers who are fresh with a new purchase or return purchase.

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.