评论 (194)

整体评分
4.9
每个评分等级的数量
  • 99% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2021年3月4日

I've never reviewed an app before, but the service from Enquire was so good I immediately sat down to write this after speaking with them for less than a minute. First of all, the app itself works flawlessly. Second, the customers are FAR more likely to answer this survey than anything else I've tried. We have a 60%(!) completion rate. If you want to get to know your customers, this is by FAR the best survey method I've found. Think about that, when can you get 60% of your customers to do ANYTHING, let alone answer a survey? And finally, when I had a question and reached out to Enquire, not only did they answer promptly (despite the fact that I messaged at an odd time!), they actually went the extra mile, with such excellent service that I felt compelled to write this. If you want highly accurate data about your customers from a company with excellent customer service that wants you to succeed, you've found it with this app.

Ascension
美国
4个月 人在使用应用
2020年5月20日

Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.

Kotn
加拿大
4个月 人在使用应用
2018年12月5日

Awesome app. Very simple yet powerful tool that helps us get valuable feedback. Awesome support as well. Matt responded within minutes to our support requests and helped get things resolved immediately.

Standard Luggage Co.
加拿大
4个月 人在使用应用
2021年1月27日

This app is simple and straightforward for us. It helps us estimate attribution from our marketing channels and look for any surprises in the mix. Recommend it for a simple post-purchase survey!

Modern Mammals
美国
3个月 人在使用应用
2019年10月10日

Love this app! It's so important to know where your customers are coming from and other analytics tools rarely tell the full story. Enquire has made a huge difference for us in determining how people are finding out about us! Highly recommend.

holier
美国
3个月 人在使用应用
2019年7月18日

Enquire allows us to easily understand first touch attribution and the performance of our offline campaigns. We're still missing some analytics and features, but Matt has been really helpful and we're confident our feedback has been taken into account in the app development roadmap. Thanks for the good work, really glad to use Enquire!

AUrate New York
美国
3个月 人在使用应用
2021年8月9日

Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!

Grubbly Farms
美国
3个月 人在使用应用
2023年4月24日

Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.

Thrive Causemetics
美国
3个月 人在使用应用
2020年11月15日

The nicest customer service I have ever encountered. Awesome app, really easy and adds high value. LOVE IT!

HISTORLY
瑞典
3个月 人在使用应用
2019年3月19日

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Backdrop
美国
2个月 人在使用应用