评论 (198)

整体评分
4.9
每个评分等级的数量
  • 99% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2021年12月9日

The best post-purchase survey experience in the market -- this tool is super powerful with integrations with Klaviyo, Shopify Flow, etc. so that the data is not only insightful but also very actionable. The actual survey form looks great on the post-purchase page. The support (and Matt specifically) is super helpful and quick to respond!

Flamingo Estate
美国
接近2年 人在使用应用
2023年1月19日

Fairing is such a fantastic tool to get incredibly powerful insights instantly! Can't recommend this enough.

True Classic
美国
接近2年 人在使用应用
2023年7月12日

By far the best post-purchase survey app – from product to support we’ve been super impressed with the team at Fairing. We mainly ask attribution related questions, and have more recently started asking questions to help solve CRO and personalization. Highly recommend their Google Sheets Extension and Klaviyo integration.

DELSEY PARIS USA
美国
接近2年 人在使用应用
2023年2月15日

Fairing has been an amazing resource and my favorite tool to understand the true point of brand discovery for consumers. A simple question of "where did you find us" allows unparalleled insights across the marketing funnel (also allows me to call BS on the last click attribution!). One of my favorite aspects is seeing the omni-channel impacts (via responses like Amazon, Macy's, I heard you on a podcast, etc). It's one of the best tools you can implement and Matt makes the process amazing from start to finish!

Luca + Danni
美国
接近2年 人在使用应用
2023年3月3日

Super easy and informative for a How Did You Hear About Us (HDYHAU)! Support and CX is great. We got really great insights about how customers were hearing about us and were able to shift our strategy accordingly.

JuneShine
美国
接近2年 人在使用应用
2021年11月12日

Enquire has been able to successful capture survey response post purchase from all our customers to better understand where our traffic is coming from. Their support is top tier too!

Vincero Collective
美国
1年多 人在使用应用
2022年1月14日

This app is very easy to set-up and configure, and the team is always super responsive and helpful. Highly recommend!

De Soi
美国
1年多 人在使用应用
2023年3月31日

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

PrettyBoy
美国
1年多 人在使用应用
2022年6月1日

Big fan of Enquire and how easy it was to set up. The tool helps us get insight on our customer and is especially helpful in measuring performance of some hard to measure channels like television

GOOD AMERICAN
美国
1年多 人在使用应用
2023年9月29日

Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!

To'ak Chocolate
美国
1年多 人在使用应用