Fairing: Post Purchase Surveys , 183 則評價

Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!

Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.

The nicest customer service I have ever encountered. Awesome app, really easy and adds high value. LOVE IT!

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Fantastic app. I didn't think so many people would use it, but I was wrong. Really great for seeing exactly where buyers are coming from.

Great app with great support! Produces some truly valuable insights we can’t get from our traditional analytics.

This app is really wonderful for any brand looking to get direct feedback from their customers. Setup is super intuitive, and engagement has been really impressive. As a new brand, this has helped us immensely into gaining visibility into where our very first customers heard about us, and what drove them to convert.

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Responsive Developer :)

Great UX/UI with constant feature updates. The team that runs it is super quick to respond and will take your feedback in stride when building new features.