Love Fairing! Been using them for a while and have collected responses to get more info on everything from customer discovery methods, new product interest, and general buying behaviors. We also have responses auto-slack us in a separate channel which is AWESOME for getting live responses from customers!
Fairing has been an immensely helpful tool for us to gain insights from our customers. The tool is very easy to use and the team is very helpful and accommodating.
Used this app to gather post-purchase survey responses. Very nicely designed and easy to use. Of the very few issues we had, the team was quick to respond with and offered us a custom plan that fit our needs perfectly! Would highly recommend to other stores of all sizes.
Helped us gain a ton of insight fairly quickly. Must have to help save money on advertising and point you in the right direction to invest more.
Extremely simple setup and features such as segmenting between new vs. existing customers and response clarification are great. No brainer for ecomm brands.