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Fairing Post Purchase Surveys

Post-purchase surveys for attribution & more; formerly Enquire

Desde $49/mes. 14 día de prueba gratis.

Características de la aplicación

  • Velocidad demostrada: sin impacto en tu tienda online

Sección de valores clave

Post-Purchase Survey Questions

Seamlessly branded post-purchase surveys, generating massive consumer insights to inform and automate business decisions.

People-Powered Attribution

Most brands don’t know where to put their next marketing dollar. Our attribution survey questionnaire guides ROAS & new markets.

Question Stream Multi-Question

Deliver questions over time with programmable rules, to build stronger customer relationships and increase LTV.

Detalles de la aplicación

Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

Install the Fairing (formerly EnquireLabs) Post-Purchase Survey to gain unique insights from your own customers.

Our post-purchase survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

API Access

If you'd like to automatically export data to your data warehouse or a 3rd-party partner, all plans come with API access to our Questions and Responses endpoints.

Fecha de lanzamiento

Se integra a la perfección con

  • Shopify Flow

Se integra con

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API
Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

Install the Fairing (formerly EnquireLabs) Post-Purchase Survey to gain unique insights from your own customers.

Our post-purchase survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

API Access

If you'd like to automatically export data to your data warehouse or a 3rd-party partner, all plans come with API access to our Questions and Responses endpoints.

Fecha de lanzamiento

Se integra a la perfección con

  • Shopify Flow

Se integra con

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API

Precios Prueba gratis de 14 días

Ver todas las opciones de precios

Up to 1k Orders

$49/mes

  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/mes

  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 30k Orders

$299/mes

  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 100k Orders

$599/mes

  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

* Todos los cargos se facturan en USD.
** Los cargos recurrentes, incluidos los costos mensuales o los cargos según el uso, se facturan cada 30 días.

Reseñas

5.0 de 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

Recuentos por nivel de calificaciones
  • 99% de las calificaciones con 5 estrellas
  • 1% de las calificaciones con 4 estrellas
  • 0% de las calificaciones con 3 estrellas
  • 0% de las calificaciones con 2 estrellas
  • 0% de las calificaciones con 1 estrellas

Lista de reseñas

Filtrar y ordenar reseñas

  • Blueland

    Ubicación Estados Unidos
    Tiempo de uso de la aplicación Alrededor de 1 año

    Extremely simple setup and features such as segmenting between new vs. existing customers and response clarification are great. No brainer for ecomm brands.

  • Fulton

    Ubicación Estados Unidos
    Tiempo de uso de la aplicación Alrededor de 1 año

    Fairing has been the source of truth for Fulton garnering key data points about our customers, right at the point of purchase. Nobody else has come close to delivering these kinds of critical insights since we launched the company!

  • Bennett Winch

    Ubicación Reino Unido
    Tiempo de uso de la aplicación Más de 1 año

    Super helpful app, probably the most valuable one we use and informs all our marketing planning for the following year. Highly recommended.

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