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Fairing (Formerly Enquire)

Post-purchase surveys for attribution, CRO, & personalization

Informations sur l'application Shopify
  • Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

À partir de  $49/mois. Essai gratuit de 14 jours.

Spécificités de l’application

  • Vitesse testée : aucun impact sur votre boutique en ligne

Section des valeurs clés

Post-Purchase Survey Questions

Seamlessly branded post-purchase surveys, generating massive consumer insights to inform and automate business decisions.

People-Powered Attribution

Most brands don’t know where to put their next marketing dollar. Our attribution survey questionnaire guides ROAS & new markets.

Question Stream Multi-Question

Deliver questions over time with programmable rules, to build stronger customer relationships and increase LTV.

Détails de l'application

Fairing (Formerly Enquire)

Fairing (Formerly Enquire)

Install the Fairing (formerly EnquireLabs) Post-Purchase Survey to gain unique insights from your own customers.

Our survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

API Access

If you'd like to automatically export data to your data warehouse or a 3rd-party partner, all plans come with API access to our Questions and Responses endpoints.

Date de lancement

S'intègre parfaitement dans

  • Shopify Flow

S'intègre à

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API
Fairing (Formerly Enquire)

Fairing (Formerly Enquire)

Install the Fairing (formerly EnquireLabs) Post-Purchase Survey to gain unique insights from your own customers.

Our survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

API Access

If you'd like to automatically export data to your data warehouse or a 3rd-party partner, all plans come with API access to our Questions and Responses endpoints.

Date de lancement

S'intègre parfaitement dans

  • Shopify Flow

S'intègre à

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API

Tarifs Essai gratuit de 14 jours

Afficher toutes les options de prix

Up to 1k Orders

$49/mois

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/mois

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 30k Orders

$299/mois

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 100k Orders

$599/mois

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

5.0 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 99 % des évaluations sont des évaluations à 5 étoiles
  • 1 % des évaluations sont des évaluations à 4 étoiles
  • 0 % des évaluations sont des évaluations à 3 étoiles
  • 0 % des évaluations sont des évaluations à 2 étoiles
  • 0 % des évaluations sont des évaluations à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • Dr. Brandt Skincare

    Emplacement États-Unis
    Temps passé à utiliser l'application 35 minutes

    Works flawlessly! The team is super helpful, and the app works perfectly. We learned so much from the insights that we got from Enquire that we flipped our ad spend from FB to Google because most customers were learning about us from there. This is by far the best tool for collecting zero-party data from customers - the integrations with Klaviyo and GA are a huge bonus to better use the data as well.

  • Kompsós

    Emplacement Royaume-Uni
    Temps passé à utiliser l'application 5 mois

    Excellent app and great customer service. For Triple Whale users or TikTok media buyers, this is a must-have!

  • Grind

    Emplacement Royaume-Uni
    Temps passé à utiliser l'application 7 mois

    Customer service is 10/10, very quick to respond and willing to help! App seems easy to use, and not too pricey.

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