Fairing: Post‑purchase Surveys

Fairing: Post‑purchase Surveys

월 $49부터. 14일 무료 체험.
평점(5.0)
리뷰
개발자

앱 소개

출시됨

2018년 5월 7일

언어

영어

다음과 호환:

Shopify POS, Shopify Flow, Google Analytics, Klaviyo, Triple Whale, Google Sheets, Tik Tok, Recharge

Get insights and track ads performance with post purchase surveys integrated to your marketing stack

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI.

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI. 더 보기
  • Tie survey responses to your Shopify customers and order dashboards
  • Build a zero-party database with insights directly from your customers
  • Use our Powerful Rest API and integrations: Triple Whale, Klaviyo, recharge etc
  • Target individual questions to new v returning, product purchased, or geography.
  • Launch 25+ pre-built questions (pre & post purchase) with a single click

요금제

14일 무료 체험

Up to 1k Orders

월 $49

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 5k Orders

월 $99

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

월 $149

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 1k Orders

월 $49

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 5k Orders

월 $99

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

월 $149

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 171개

전체 평점
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2023년 3월 31일

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

PrettyBoy
미국
앱 사용 기간 대략 2개월
2023년 8월 28일

Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.

The Oodie
오스트레일리아
앱 사용 기간 대략 1년
2023년 3월 1일에 편집됨

Incredibly impactful tool!

We got started with Fairing just a few months ago and since then we are hooked. Getting instant customer insight is not an issue anymore as the native integration allows a rather high response rate.

Many more functions we haven't tested yet but are looking a lot forward to!

One of the few companies where the founder/CEO him/herself is accessible and personally supports the merchants.

Understatement
스웨덴
앱 사용 기간 7개월
2023년 9월 7일

**Review for Fairing - Revolutionizing Survey Data Collection and Analysis**

⭐⭐⭐⭐⭐

In the age of real-time feedback and immediate gratification, "Fairing" has truly set a benchmark with its ingenious approach to survey data collection. This app is a game-changer in every sense of the word, and here's why:

1. **Speed & Scale**: Never before have I seen an app that captures consumer feedback with such finesse and agility. Gone are the days of waiting weeks or even months for comprehensive data. With Fairing, insights are delivered almost instantaneously.

2. **Intuitive Transaction Linking**: The ability to tie feedback directly to transaction data is a masterstroke. It eliminates guesswork and enables businesses to pinpoint exactly where the customer experience can be enhanced.

3. **Streamlined Routing**: This feature is a godsend for anyone who's tired of manual data processing and transferring. Fairing ensures that the feedback reaches the right destination in your tech stack, making it infinitely easier to act upon.

4. **Incredible Efficiency**: The promise of transforming customer journeys in 6 seconds as opposed to 6 months is not just a catchy tagline. Fairing delivers on this, making it indispensable for businesses that prioritize customer-centric growth.

In conclusion, Fairing is not just another app in the market; it's a revolution. For businesses striving to understand and improve their customer's journey, Fairing is the tool to bet on. A must-have for modern enterprises looking to stay ahead of the curve!

KITSCH
미국
앱 사용 기간 9개월
2023년 2월 15일

Fairing has been an amazing resource and my favorite tool to understand the true point of brand discovery for consumers. A simple question of "where did you find us" allows unparalleled insights across the marketing funnel (also allows me to call BS on the last click attribution!). One of my favorite aspects is seeing the omni-channel impacts (via responses like Amazon, Macy's, I heard you on a podcast, etc). It's one of the best tools you can implement and Matt makes the process amazing from start to finish!

Luca + Danni
미국
앱 사용 기간 거의 2년

앱 소개

출시됨

2018년 5월 7일

언어

영어

다음과 호환:

Shopify POS, Shopify Flow, Google Analytics, Klaviyo, Triple Whale, Google Sheets, Tik Tok, Recharge

Fairing 제공

Fairing 정보

평점 5.0

Shopify 앱스토어용 앱 빌드 경력 5년

지원

메시지 보내기

(646) 956-4544

hello@fairing.co

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