Fairing: Post Purchase Surveys

Fairing: Post Purchase Surveys

From $49/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

About this app

Launched

May 7, 2018

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, Yotpo

Get insights and track ad performance with post-purchase surveys for attribution and measurement.

Fairing (previously EnquireLabs) gives you more actionable consumer insights in a week than most survey tools produce in a year. Deploy survey questions inside your post-purchase experience, append each response to your customer’s order data and use the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" post purchase survey and improve your marketing ROI.

Fairing (previously EnquireLabs) gives you more actionable consumer insights in a week than most survey tools produce in a year. Deploy survey questions inside your post-purchase experience, append each response to your customer’s order data and use the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" post purchase survey and improve your marketing ROI. more
  • Shopify Plus Certified post-purchase surveys (PPS) for attribution and insights
  • Use our Powerful API and integrations: Triple Whale, Klaviyo, Google Sheets, etc
  • Target survey questions by: new v returning, product purchased, or geography
  • Launch 25+ pre-built post purchase survey question with a single click
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pricing

14-day free trial

Up to 500 Orders

$49/month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Question Stream
  • Follow-up Questions
  • Data Export
  • Google Sheet Sync
  • 25+ Integrations
  • API
  • Translations

Up to 1k Orders

$99/month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Question Stream
  • Follow-up Questions
  • Data Export
  • Google Sheet Sync
  • 25+ Integrations
  • API
  • Translations

Up to 5k Orders

$149/month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Question Stream
  • Follow-up Questions
  • Data Export
  • Google Sheet Sync
  • 25+ Integrations
  • API
  • Translations

Up to 500 Orders

$49/month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Question Stream
  • Follow-up Questions
  • Data Export
  • Google Sheet Sync
  • 25+ Integrations
  • API
  • Translations

Up to 1k Orders

$99/month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Question Stream
  • Follow-up Questions
  • Data Export
  • Google Sheet Sync
  • 25+ Integrations
  • API
  • Translations

Up to 5k Orders

$149/month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Question Stream
  • Follow-up Questions
  • Data Export
  • Google Sheet Sync
  • 25+ Integrations
  • API
  • Translations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

181 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.

April 18, 2024

Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.

VEGAMOUR
United States
About 3 years using the app
March 11, 2024

Couldn't live without fairing!

Lalo
United States
About 4 years using the app
February 26, 2024

We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use

Jack Archer
United States
Over 1 year using the app

About this app

Launched

May 7, 2018

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, Yotpo

Built by Fairing

About Fairing

5.0 average rating

6 years building apps for the Shopify App Store

1460 Broadway, New York, NY, 10036, US

Support

Send a message

(646) 956-4544

hello@fairing.co

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