Fairing: Post Purchase Surveys
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Get insights & track ad performance and LTV with post-purchase surveys for attribution & NPS.
Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience. Analyze responses against Customer LTV. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI!
- Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
- Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
- Target survey questions by new v returning, product purchased, etc. Translations
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- Analyze survey responses against customer lifetime value (LTV). Add-on required.
Languages
English
Works with
Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, Checkout Extensions, Yotpo, Triple WhaleForm customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Up to 500 Orders
$49 / month
- Post-purchase Surveys
- Unlimited Surveys
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 1K Orders
$99 / month
- Post-purchase Surveys
- Unlimited Surveys
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 5K Orders
$149 / month
- Post-purchase Surveys
- Unlimited Surveys
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 7.5K orders
$199 / month
Above 7.5K in monthly orders? Pricing scales with volume and can be found on our pricing page.
- Post-purchase Surveys
- Unlimited Surveys
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (188)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to gather valuable customer insights and enhance marketing strategies with high survey response rates and effective attribution tracking. It is noted for its easy integration and user-friendly setup, often being operational within minutes. The customizable surveys allow merchants to tailor questions to their specific business needs, and the app's compatibility with tools like Slack, Google Sheets, and Klaviyo enhances workflow and data utilization. The support team is frequently praised for their responsiveness and helpfulness. Merchants also benefit from real-time feedback, which helps in promptly addressing customer sentiments and trends. Continuous updates ensure the app adapts to changing market conditions, making it a cost-effective solution for businesses of various sizes.
Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.
We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience.
The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!
I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!
Support
Fairing can answer any questions you have about Fairing: Post Purchase Surveys.
Resources
Launched
May 7, 2018 · Changelog
Featured in
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