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Hi!
So first of all, if there was more than 5 stars, I'll definitely choose the max rating! I tested all the other coming soon apps! Buut Francy Coming soon is the best and here is why :
1- Multi themes : animated, static and advanced! You can choose and customize any of them!
2- Customization never was so easy even for beginners.
3- So great features for so cheap price! You'll never find a better quality/price ratio.
4- Here is the best part : the support staff! incredibly patient, incredibly professional and incredibly responsive!
If you're looking for a coming soon app, this one the best undoubtedly.
Many thanks!
The app keeps charging me after I uninstalled it. this is horrible. there is no way you can cancel, this is a scam.
We checked the history of app charge for your store. You have cancelled the subscription on 9th Sep and no-subscription fee is charged by our app post that. You may please contact shopify if you are still facing the issue as payment is managed by them directly.
I wanted a simple landing page for an upcoming product with a white listing URL. It turns out this app is only for the Home page for upcoming stores. I wish this was clarified before I went through all the installation and uninstallation steps. I was offered to have the developer go through the store pages, but I wanted an answer first to my very specific question. Wasted a LOT of time trying to get answers- 2-3 days between each answer, robotic and repetitive, but not answering my question. I finally received an answer, several days and emails later. I had to ask several times. Turns out that it's not possible to create urls for custom product pages. This lackadaisical behavior is not acceptable. What I did like: pretty organized in offering information about installation and uninstallation- visuals and text.
This app didn't work for my site. Installed to do sale and now have people waiting and can’t undo it. Great work.
I'm very sorry you had problems with the app. I have sent you a support message and offered some free additional work to help with anything we can for your sale. It does however look like you were trying to find a Pre Order app, this is a coming soon page app, so we don't offer that feature.
The countdown works fine. The problem is you cant turn it off and your website is unreachable by your customers. Tried contacting support several times and never got an answer. Also got shopify support to try and reach them with no success. Thank you for over a thousand customers lost. Trusting this app was the most expensive mistake I have ever made.
Sorry to hear you had a problem with the app.
You have to disable the app before you uninstall it otherwise it will still be enabled.
Here are the instructions in our docs:
https://acquireconvert.zendesk.com/hc/en-us/articles/900000698863-How-do-I-uninstall-the-app-
We are a small team and can't respond to a support ticket in 4 hours sorry. We currently can't afford 24 hour support.