Fancy FAQ , 6 reviews

Overall rating
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 33% of ratings are 2 stars
  • 33% of ratings are 1 stars
April 2, 2021

I have tried contacting the app 4 separate times for support in configuring the app and NEVER heard back a single time. Absolutely pathetic and paying for a service I can't use with 0 support. Incredibly disappointing as is not easy to configure and zero customer service.

The Spoonie Society
Time spent using app: 11 days
designthemes replied April 15, 2021

We are trying to cover a different time zone people. if
you need any support please write or or chat box with in the app

Edited March 29, 2021

This app deleted all of the pages in the store. I couldn't figure out what happened until I noticed it in my activity log. No explanation and no solution provided. Very disappointed.

FB Community Mobile Farmers Market
United States
Time spent using app: 2 months
designthemes replied April 15, 2021

This app not deleted your page until you try to hit delete them.. also its ask confirmation before delete

March 29, 2021

Having spent some time inputting all my FAQs and adjusting aesthetics etc, I was unhappy with the preview as it wasn't close enough to my websites appearance - I have sent multiple queries regarding design/fonts/etc but received no response. I also contacted to see if paying for an upgrade would improve my chances of getting some design help or even a reponse from the support team - Again, no response. It's a real shame as the app is pretty straight fwd and on paper, offers better value than other apps

AluFresco Ltd
United Kingdom
Time spent using app: 7 months
designthemes replied April 15, 2021

We are here to help.. for any queries pls reply to or

March 24, 2021

Upon using the app the creating pages function doesn't work (Slim Server Error). Many times upon updating values or data, the display doesn't update... need to reload the faq admin page.
Clunky interface and unoptimised workflow.

Time spent using app: 11 minutes
January 7, 2021

Really happy with this app. Simple to use and it looks great. Arun is really helpful and very quick to get back to you. I would highly recommend this app if you are looking for something that is efficient and looks good.

United Kingdom
Time spent using app: 11 months
January 7, 2021

Nice App to display your FAQs. I can add and arrange my FAQs into my product pages. I highly recommend

Time spent using app: 13 days