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not smooth at all... could not embed it and it was not clear,.. much better options.. wish you work on it a bit more
Not a good app, talking to the FAQ team, would you spend some time on your app and try fix the bugs and make the layout work as supposed to, you need to add more feature too
I cannot use it, I will get an error message: Store not found. When I click on the free option and the dashboard.
Hello, we are sorry for the inconvenience caused. The error could be due to many reasons, mostly related to internet browser settings. I noticed that the app was uninstalled within 3 minutes of install. We have sent a request, kindly approve the request and re-install the app so we can check and resolve the issue. Our support is available round the clock and here to assist. Kindly contact us if you have any issued before deleting the app.
Difficult to install, work outside of Shopify, not in an integrated way (i.e. not possible to customise directly in the "Customise" view)
Easy to use, and good interface. I had an issue with it and the support team reached out to help me solve it right away. Great customer service, which is important to me!
One of the best FAQ & Accordion app ever in the FREE APPS Category, so easy to use and feature-loaded thank you developer Thank you so much.
This app is great and the customer service is even better! The interface is very easy to use and installation is a breeze. I can't believe it's free!
Really helpful service. Appreciate the fact that it is free and easy to use! If you have any questions the team is ready to help.
Very nice app with easy installing and easy setup, too.
Highly configurable and a clear structure makes all neede things easy
I was hesitant to download the app for my store but I am glad that I did. The support from the tech team is impeccable as well. I like that the app matches your store colours and font and nothing seems out of place.
Excellent app clear and easy to use and great custoimization allround. Helpdesk is perfect when you hit a road block. This app is a no brainer get it ;-)
I search a friendly easy to use and customizable FAQ, I found this one and I enjoy cause I have be finish FAQ with my color in 30 minutes.
I recommande
Excelente aplicación la recomiendo ampliamente. La atencion al cliente es excelente se me presento un problema y Enorm lo resolvio rapidamente es un crack
I use the app on my store its very easy to use and the support service is amazing I highly recommend this app 5*
This is perfect for people that need a quick FAQ that is customisable to your store's theme. Whats amazing is that you can create different FAQs depending on the website page; You can have various FAQs for different pages on your same shopify store. The costumer support team is also very efficient and has a quick turn around time! Whats more, is that this App has no charge. You literally lose out if you do not use this app on your store!
This app is really helpful, with a beautiful and customizable frame. Also, the help team is really good and answers questions really fast. I definitely recommend it .
This is a simple yet highly effective app! It does exactly what I needed, to keep my product descriptions short and contained. I also had an issue with my code, so I reached out to the support and they were extremely helpful (even responded quickly on a Sunday!). I can't believe this is free - I would definitely recommend the FAQ & Accordians app :-)
Super bonne application, facile à utiliser et support client trés efficace ! Ils répondent rapidement.
a complete no-brainer for real! One of the best apps we have downloaded in a long time for our business :)
The Team is the best, they super friendly & sort out things super quickly for you. BEST APP EVER ✌
I had an issue and help desk sorted it out for me quickly, thank you. I would love to have section headers within the FAQ page. Maybe that's something you can do in a future update? It's great to have the accordion but it's also a pretty big wall of text.
Had some formatting issues when we added a video into one of our FAQ answers and these guys were VERY helpful and quick about getting it working and looking good for us! Highly recommend this app and more specifically the people at Enormapps!
Amazing app. Does what it says. When I first installed it there was a problem, so I decided to uninstall the app. I was contacted by the app customer service asking me if there was a problem with the app so I explained to them what didn't work for me and they fixed it. I re-installed the app and now it works flawlessly. I would definitely recommend this app because they care about their customers.
I use this app for my FAQ's on my new website which will be launching shortly. It's super easy to use and you can customise it a lot (colours/size etc.) which means it compliments your site colours well. Great app and a super great cost.
This is so amazing I needed support for my store evdaa.com and I got even more I really appreciate and love this app and everything about it .thank you again
Tres bonne application qui fait ce qu'on lui demande . L' installation est facile, la prise en main un peu fastidieuse , mais la période d'essai permet néanmoins de maitriser l'outil ! Je recommande l'app
This is by far the best Faq help Centre app available. Have tried 2 other direct competitors.
PROS
easy install
user friendly interface
can add to any page
can add mulitiple Faq sections
AWESOME FEATURE = AUTO COLLAPSE PREVIOUSLY CLICKED QUESTIONS!/
change heaps of colours (can be a skittle factory if you want)
fast loading in both the app dashboard and on the website
works good on mobile
cheaper that competitor
better functions and doesnt crash like competitors
Things i would ask the developer to improve (why i didnt leave 5 star)
1 I do not see a font changer ( this can be over come by choosing the font you want in WORD and then copy and paste
2 need to add something to change its overall width
3 maybe make adding it to a product page easier
could a was this answer helpful thing be added?
Happy paying customer!
Very Helpful, Got my FAQ page set up within an hour. Looks Great!
great service, great App ！ these guys really provide very quick response.
great, quick response, very helpful
Fantastic, easy-to-use app and top notch customer service!
Great app ! Easy to use and very quick tech support.
thanks! I love it on my online shop
Awesome service. Extremely fast and helpful would definitely recommend!!
This app is very easy to use, does the job and it is a great asset for my store. I had a problem and the support staff worked on it until it was fixed. You don't get this kind of support from most paid apps. Thank you very much'
Robert Woods
Empower Crafts.
What can I say? This app is definitely tops compared to the one I previously installed! It's a bit confusing for me in the beginning, but all you really have to do is email the support team, and everything will be clear as day! The support is really superb to say the least. Its as if the app has a monthly price on it! Thank you very much guys for the support I got.
We needed a F.A.Q to our website that was easy to use and also looked good.
We tried all F.A.Q apps in the shopify store, but the only one which worked good was this. It is miles ahead in functionality and easy of use compared to other "alternatives".
Highly recommended.
Btw. customer support is world class, got help with my questions within 10 minutes and they went beyond there realm to help & support us.
Very satisfied.