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Found it really quick and easy to set up your FAQ. I loved all the options to customize the look and feel of the app to blend with your store. It's easy to use and understand. Support also was great although I only had one questions and it was answered immediately. Five star app!
Great app, amazing support team!
We had an issue (caused by another app), they fixed it faster than I could blink.
Very easy to set up. Give it a try you'd like to get the FAQ quickly prepared.
We've just installed this app so can't speak for how it works over the longer term but the customer service in getting it set-up to fit in with our website theme has been fast and efficient. Thank you!
I had an issue and help desk sorted it out for me quickly, thank you. I would love to have section headers within the FAQ page. Maybe that's something you can do in a future update? It's great to have the accordion but it's also a pretty big wall of text.
Really simple to use. With some custom css, you can make the accordion menus very unique. Also great to be able to create multiple menus.
Definitely recommend. Easy to use and the support was quite amazing. We emailed with a question and it was literally resolved within minutes. Will use this again in other sites we work on.
This app is quite simple and straightforward! Very user-friendly. Also Customer Service was wonderful and extremely helpful.
These guys are amazing. i was migrating from a different FAQ app and their app was the one of 4 that offered dropping FAQ anywhere within the theme as oppose to a dedicated page. I was also having issues because the previous app left a conflicting script; their support team responded right away and 5 hrs later my issue was solved. Would highly recommend
This is by far the best Faq help Centre app available. Have tried 2 other direct competitors.
PROS
easy install
user friendly interface
can add to any page
can add mulitiple Faq sections
AWESOME FEATURE = AUTO COLLAPSE PREVIOUSLY CLICKED QUESTIONS!/
change heaps of colours (can be a skittle factory if you want)
fast loading in both the app dashboard and on the website
works good on mobile
cheaper that competitor
better functions and doesnt crash like competitors
Things i would ask the developer to improve (why i didnt leave 5 star)
1 I do not see a font changer ( this can be over come by choosing the font you want in WORD and then copy and paste
2 need to add something to change its overall width
3 maybe make adding it to a product page easier
could a was this answer helpful thing be added?
Happy paying customer!