DDSHOP FAQ Page

DDSHOP FAQ Page

评论 (145)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 1% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2023年12月12日

The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.

Best Appliance Skins
美国
1年多 人在使用应用
DDSHOP APPS已回复 2022年4月18日

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

2024年11月16日

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

Fyro
美国
3天 人在使用应用
DDSHOP APPS已回复 2024年11月18日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2022年6月28日

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

NUTRILOVERS | #WissenWasDrinIst
德国
12个月 人在使用应用
DDSHOP APPS已回复 2022年6月28日

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

2024年4月9日

very quick support

VARON
中国
10个月 人在使用应用
DDSHOP APPS已回复 2024年4月10日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

2022年12月11日

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
澳大利亚
10个月 人在使用应用
DDSHOP APPS已回复 2022年12月11日

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

2025年2月3日

If you use this app.... be advised that it is very buggy.
1. The "free" version still has a monthly usage charge... don't be fooled, it is not free.
2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results.

DownHomeModern
美国
1天 人在使用应用
DDSHOP APPS已回复 2025年2月4日

We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us?
You come from a country of civility and politeness. I hope you reconsider your review.
There are few applications that support customers via email and chat like ours. We are not fooling you.

Kind regards,
DDSHOP Support

2025年2月5日

Really useful app that helps you create an FAQ page quickly. Great tech support too

Room Aromas
英国
5个月 人在使用应用
DDSHOP APPS已回复 2025年2月6日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2024年8月5日

Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge)
Also the support helped me very quickly with enabling the english translation on my websgop!

Kinky-shoes
荷兰
1天 人在使用应用
DDSHOP APPS已回复 2024年8月6日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDshop App Team

2024年1月18日

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Scovvii Professionele Overschoenen
荷兰
5个月 人在使用应用
DDSHOP APPS已回复 2024年1月24日

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

2022年6月24日

Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

Trendsplant
西班牙
5个月 人在使用应用
DDSHOP APPS已回复 2022年6月24日

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian