Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

February 28, 2024

FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!

LUXFIT Premium Protein Bars
United States
About 2 months using the app
DDSHOP APPS replied February 29, 2024

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Scovvii Professionele Overschoenen
Netherlands
5 months using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

April 9, 2024

App works well, its free, has categories and is easy to add, remove and edit questions and answers. Small misunderstanding on our side setting up the FAQ page but the app support answered immediately, made the changes on our end for us and fixed the Problem within minutes. Highly reccommend

Metusalem Biolabs
United Kingdom
1 day using the app
DDSHOP APPS replied April 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

March 20, 2024

Love this app! It’s been great to organize my FAQ page and their support has been very helpful thus far.

Marz Wellness
United States
2 days using the app
DDSHOP APPS replied March 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

April 9, 2024

very quick support

VARON
China
10 months using the app
DDSHOP APPS replied April 10, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

February 29, 2024

Really good costumer service even with the free plan

Ezra Haircare
France
6 days using the app
DDSHOP APPS replied March 1, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

March 11, 2024

Great app and prompt service and help

Marshmallowstore.nl
Netherlands
About 1 month using the app
DDSHOP APPS replied March 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

February 15, 2024

Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)

Brother Earth
United Kingdom
1 day using the app
DDSHOP APPS replied February 16, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 4, 2024

great app and great customer service

Acu Seeds
United Kingdom
About 2 years using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

April 7, 2024

fast response

APRIME 環保襪
Taiwan
3 days using the app
DDSHOP APPS replied April 9, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,